Sales Customer Service

Sarif Hossain

Address- Bhelakuri, mahipal, kushmandi, Dakshin Dinajpur

West bengal

Pin733121

Cell: -870*******

E-mail:- ****************@*****.***

• Academic credentials

• 10th passed from WWBE (W.B) 2014

• 12th passed from WWBSE (W.B) 2016

Professional Experiences

ORGANIZATION: H M LEISURE (AMOEBA)

DURATION 12th may2019

DESIGNATION: cashier

DEPARTMENT: Operation

About HM Leisure (Amoeba) Family Entertainment Centre

It is the Family Entertainment Centre (FEC) with a concept of recreational gaming zone that includes arcade games (video games), ticket redemption games (through which guests can WIN souvenirs in exchange of their points won), bumper cars, bowling alley, rides for kids. Wherein customers are treated as Guests and are delighted at par by our Customer Service Associates with the only goal of retaining them and to ensure that they walk in again and again and walk out with a big SMILE along with some or the other gifts won by them.

Key Performance AREAS:

• Overseeing the sales and merchandising operation.

• Preparing the daily sales report (D.S.R) & monthly Sales Target Report (STR).

• Planned the weekly sales target of individual floor boy.

• Looking after the visual display of various gifts throughout the store.

• Managing and motivating the floor boy to get optimum output from them.

• Building and maintaining the healthy relationship with the customers.

• Overseeing the Primary and secondary sales operations for achieving sales volume.

• Planning and executing the merchandising and marketing activities.

• Managing and monitoring the market coverage and right execution daily operations.

• Forecasting the sales & setting the target for the store.

• Checking out the daily sales report (D.S.R), weekly sales stock report (W.S.S.R).

• Looking after the availability, visibility and merchandising of the gift product throughout the existing outlets.

• Provide market information and feedback on competitors schemes / offerings.

• Computer knowledge:

• oficient in Microsoft Word, Excel, Access, PowerPoint, Outlook.

Personal details

Date of Birth : 17th may 1996

Father’s Name : Abdul baki

Sex : Male

Marital status : single

Linguistic Fluency :Hindi, Bengali &Gujrati

Declaration: I, hereby, declare that the aforementioned information is correct and to the best of my knowledge.

DATE: :

(Sarif Hossain)

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