HARSHAL THOTE

Wadgaon Shinde Road Moje Chal Lohegaon, Pune, MH 411***-***-*** 7529 adgbda@r.postjobfree.com Professional Summary

Motivated Customer Service Associate with 2 years of experience addressing customer requests and concerns to provide relevant information and options. Upbeat and energetic, with grace in handling difficult situations through resourcefulness and adaptability.

Skills

Customer service

Staff education and training

MS Office and MS Word proficiency

Painting

Adventurous activities (tracking, river rafting, rock climbing etc) Work History:

Customer Service Associate, 08/2018 to Current

Amazon Development Center India Private Limited - Pune, MH Supporting NA Message US, MUD.

I'm a part of LISA Experiment.

Worked in Viking team.

Won Mega Hit Award (Peak 2018) twice.

Won Master Blaster Award (peak 2018).

Customer Service Associate, 05/2017 to 05/2018

Amazon Development Centre India Private Limited - Pune, MH Took IN Calls for 1 year.

Worked in SNR team, CAP team, NEMO team, Supported NA peak 2017 Won Shurveer award (17th September 2017-30th September 2017). Won Raftarveer award (17th September 2017- 6th January 2018). Won Most valuable Player Award.

Lab Assistant, 10/2016 to 03/2017

D. Y Patil College - Pune, MH

Conducted Practical’s of Civil Engineering.

Took lectures of Civil Engineering subjects.

Trainee Engineer, 06/2016 to 10/2016

Tech Hopes City – Nagpur, MH

Supervised workers in construction.

Learned how construction is done and what are the key factors taken into consideration. Planned house construction for the ongoing project. Education:

Degree: B.E (Civil), 2016

Priyadarshini Bhagwati College Of Engineering - Nagpur, MH Secured 80.09% in Graduation.

Elected President for [Student Organization, Civil Engineering in 2015.

Secured 1st university position in 6th semester examination.

Secured 6th university position in 5th semester examination.

Secured 10th university position in 4th semester examination.

Student volunteer in various events held in the campus.

Student coordinator for bridge making competition and student’s forum named Abhishilp.

I have anchored various events held in campus like 1st year forum, bridge making competition organized by IIT Mumbai, farewell program organized for final year students.

·Second prize for layout planning in ‘YASH 14.0’ an event organized by YCCE in January 2014.

·First prize in paper presentation in ‘HORIZON-13’ a national level student’s convention organized by P.C.E in March 2013.

·First prize in paper presentation in ‘ABHIYAN’ a techno cultural fest organized by P.B.C.E in February 2013.

·First prize in essay writing in ‘ABHIYAN’ a techno cultural fest organized by P.B.C.E in February 2013.

·Second prize in essay writing in ‘ABHIYAN’ a techno cultural fest organized by P.B.C.E in February 2013. Unitech Graphix - Chakradhar Nagar, Nagpur MH

Diploma in AUTOCAD

Senior Secondary School: 2012

PMBS Arts, Commerce & Science College - Nagpur, MH Secured 68% in Senior Secondary School Examination. Secondary school: 2010

Kendriya Vidyalaya, Vayusena Nagar – Nagpur, MH

Secured 89.3% in Secondary School Examination.

Painting, gardening, Writing Poems

Like to spend my leisure time in painting, gardening and sometimes writing poem.