Customer Service, Strong written and verbal skills, Team oriented

Union City, CA ***** 510-***-**** • ********.******@*****.***

LINKS www.linkedin.com/in/maya-martinez4

PROFILE

EMPLOYMENT HISTORY

HAYWARD, CA Environmental Health Research Assistant, California State University, East Bay FREMONT, CA Medical Billing Administrative Assistant, Getix Health FREMONT, CA

JULY 2014 — FEB 2017

Manager, Blaze Pizza

EDUCATION HAYWARD, CA

FREMONT, CA

Bachelor of Science, Health Sciences - Public Health California State University, East Bay

Associate of Arts, Human Development

Ohlone College

SKILLS

VOLUNTE ER EXP ER I ENCE

Global Brigades, Inc. - Volunteer

AUG 2019 — DEC 2019 Environmental Protection Agency (EPA) - Volunteer Research Assistant REFERENCES

Ramona Hernandez from Getix Health

******.*********@**********.***

Anita Walrath from Getix Health

*****.*****@**********.***

CERTIFICATIONS

Collaborative Institutional Training Initiative Program (CITI) Social and Behavioral Research

Record ID: 33202899

Reliable, goal oriented professional, with 6 years experience in customer service, research, and volunteering who is eager to take on any challenge with a positive attitude. Maya Martinez

Excellent organization

Customer service

Strong written and verbal skills

Team oriented

FEB 2017 — MAR 2018

MAY 2019 — MAY 2020

MAY 2018 — MAY 2020

Strong attention to detail

Microso O ce Suite

• Provide administrative support to an office of 20 individuals

• Notate and record actions taken with documents using action codes via CUBS

• Train company externs while ensuring attention to detail, enforcement of company policy and HIPAA guidelines

• Organize and schedule department meetings; distribute employee agendas and organize catering

• Handle documents such as medical records with confidentiality while enforcing HIPAA guidelines

• Screen articles and data via SWIFT active screener

• Select relevant articles, data, and research for project using PECO framework

• Accurately place bank deposits to ensure store has adequate denominations to accommodate customers

• Train and mentor 10+ associates to ensure employees are successful in a high volume atmosphere

• Handle and resolve guest complaints while maintaining professional and courteous manner

• Place large product orders to maintain proper inventory

• Use Microsoft Excel to document store inventory

• Collaborated with a team of 20 volunteers to run temporary medical clinics for under served communities in Ghana

• Took patient vitals and history

• Distributed patient medication and provided dosage instructions and educated patients

• Collaborated with supervising nurses and doctors to confirm diagnosis

• Organized travel arrangements and gathered donations of supplies

• Screen articles and data via SWIFT active screener

• Completed training sessions for EPA IRIS project

• Completed meetings and trainings for NCEA Systematic Review Training Program 09/22/2020

Washington Hospital

2000 Mowry Ave

Fremont, CA 94538, US

To Washington Hospital,

I am writing this letter to express my interest in the Registration Clerk position that you currently have listed.

I am eager to be a part of the Washington Hospital team. All of my previous experience has allowed me to continuously grow my experience working in a team setting, and over time I have developed great attention to detail, organizational and communication skills, which allows me to be able to effectively adapt and excel in a team or individual environment. I believe that integrity, inclusion and teamwork serve as key pillars of the foundation of any successful solution. I have a deep passion for helping others, and I am constantly eager to learn and put my skills into action. I understand that my experience may be limited compared to other applicants, but please don't let my resume deceive you. I am excited and more than ready to expand my profession, help realize the Washington Hospital’s goals and ambitions, and be an ideal aid to the leadership and success of this department. With my character and experience being in a variety of settings, I am confident that I am a great candidate for this position, and that I will be a great addition to Washington Hospital. Thank you for your consideration, I look forward to speaking to you more. Sincerely,

Maya Martinez

Union City, CA 94587 510-***-**** • ********.******@*****.*** Maya Martinez

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