Manager Sales
Resume:
RUFUS E. GOODWINE
**** ** ***** ***, *********** FL, 32606 **********@*****.***
SUMMARY OF QUALIFICATIONS
Chemical Consultative Expert in Sales, Service & Chemical Product Management with experience in developing/ selling products and services B2B and B2C markets in the food and chemical safety, healthcare, sanitation, clothing and agricultural sectors. Expertise in business development, core business processes, service development, strategic planning, provisioning and account management with superior customer service as liaison between client and company.
Over 20 years of Accomplishments to include increasing products sold by providing precise cost and usage analysis and while increasing customer growth by 40%. Relationship builder with strong backgrounds in calling on large industrial accounts, to provide field trial of products, product sales, workshops, presentations and training. Mastering the ability to form, manage and motivate high performance teams. Rebuilding territories while expanding product services with current and new customers.
Skilled relationship builder and influencer able to forge solid alliances with stakeholders. Technically sound with ability to maintain, install and calibrate, HPLC and mass spectrophotometer laboratory instrumentation and water treatment. Lifelong learner with BS in Chemistry, industry certifications and the completion of several professional development courses in water treatment and distribution.
PROFESSIONAL EXPERIENCE
THE CANNINGTON AGENCY-LIBERTY NATIONAL, JACKSONVILLE FL
June 2018– Present
INSURANCE AGENT
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CITY WIDE MAINTENANCE, CENTRAL FL
September 2018– May 2019
FACILITY SERVICE MANAGER
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performed satisfies company and client quality standards
• Manage, expand, and diversify client relationships with an eye toward potential add-on sales opportunities
• Train and develop Night Manager(s) and crew members to meet/exceed client expectations
• Partner with Independent Contractors to deliver exemplary service to clients
• Solves problems proactively for customers while providing other service options
ZEP INC., NC, VA
Provide Supplemental Group Health and Life Insurance to Small businesses Conduct Financial Needs Analysis and make recommendations to clients Administer claims payment policy holders and beneficiaries
Conduct Client enrollments and reenrollments
Serve as the point of contact for clients and perform inspections on accounts on a scheduled basis to ensure work
July 2015 – April 2018
FOOD SAFETY CONSULTANT
Drive revenue growth through superior customer service and product knowledge Proactively Develop new customer contacts and build long-term business relationships Develop and grow new territory in local market
Provide equipment installation and technical service expertise as needed
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NATIONWIDE INSURANCE CO, RALEIGH, NC
LICENSED PROPERTY & CASUALTY ADJUSTER IN NC & SC
May 2014 – July 2015
Investigate automobile accidents, evaluate claims for negligence and determine personal liability.
Objectively manage claim activity through verification of coverage, investigations, claim analysis, settlement negotiations, claim payments, denials, and fraud investigation.
XEROX, RALEIGH, NC Dec 2013 – May 2014 Rufus Goodwine 1
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CUSTOMER CARE REPRESENTATIVE
• Assisted pharmacies by trouble shooting prescription rejection codes on member claims.
• Researched member plan benefit/coverage to determine if member prescription claim was payment eligible.
• Provided clinical triage for doctors and members calling in to get prior authorization and appeals processed.
STERIFX, INC, NC, VA, MD, MW Dec 2007 – Oct 2011 TERRITORY MANAGER
Directed business development activities and B2B sales initiatives for food safety and technical services industries. Called on complex, plant, quality assurance, and maintenance managers in poultry, beef and pork processing plants to offer exceptional antimicrobial intervention and initiatives.
Performed cost and usage analysis of product use in antimicrobial Intervention.
BEST LAB DEALS, NC, GARNER, NC Sept 2006 – Dec 2007 INSIDE SALES REPRESENTATIVE
Managed business development and B2B sales initiatives for laboratory and equipment sales.
Prospected at laboratories, educational institutions, hospitals and government agencies to meet their laboratory equipment and supply needs; promoted products and services at trade shows.
Key Achievements
Won first place in sales volume production for First Quarter, 2007.
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Key Achievements •
Conducted Intervention and Orientation Training for USDA and plant personnel. Coordinated product field testing and material evaluation; provided technical support.
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Increased products sold by 15% or $94,500/year by performing precise cost and usage product analyses.
Grew customer base by 40% by approaching prospects for new business with solutions to solve their problems.
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AMERICA ONE MERCHANT SERVICES, SUNNYVALE, CA
RELATIONSHIP MANAGER
• Marketed state-of-the-art, customized, merchant equipment solutions to customer base, providing exceptional
customer service, presenting savings/profit potential with improved processes/products. Key Achievements
• Achieved an average savings of 20% based on recommendations following merchant statement analyses.
• Improved merchant profit potential by 40% by developing customized services for them.
AG PROVISION, LLC, KENANSVILLE, NC July 1998 – Oct 2005 PRODUCT MANAGER/PRINCIPAL CHEMIST .
Formulated personal care, household, transportation and industrial cleaners for use at food processing plants, live production farms, transportation facilities, and other related agricultural companies.
Provided technical guidance on the proper use of products; conducted chemical safety handling training. Developed hard-surface cleaning, disinfectant cleaning and personal care products; identified product use opportunities.
Restructured products based on customer feedback and by evaluating cleaning methods, chemicals, and equipment on the market; initiated and managed product development projects.
Investigated sanitation cleaning issues related to product contamination.
Key Achievements
Implemented listeria and salmonella contamination control program. Wrote sanitation cleaning and standard operating procedures.
SAFETY MANAGER/PRINCIPAL CHEMIST .
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Provided safety training for warehouse distribution, food processing plants, and live production facilities. Developed the proper chemical safety handling procedures and provided training to customers.
Recorded and processed all safety incidents on OSHA Form 300; authored and maintained MSDS sheets. Led required safety training initiatives for all employees; performed safety incident report investigations.
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Key Achievements •
Mar 2006 – Sep 2006
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Decreased warehouse inventory of raw & finished goods by 15% by effectively managing inventory returns. Increased liquid manufacturing product line volume sales by 30%.
Expanded label registration capacity by 85%.
Reduced raw ingredients costs by 30%.
Lowered lost time and injuries by 30% by educating employees on safety awareness via training sessions. Rufus Goodwine 2
STEVCO KNIT PRODUCTS, WALLACE, NC DYE PRODUCTION MANAGER
Managed and directed eight dye jet operators; performed quality audits and checks on dye machines. Key Achievements
Reduced & Maintained Reworks to less than 1%
Directed team of eight to an 8% production efficiency increase.
1997 – 1998
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QUALITY ASSURANCE, DYE AND FINISH PRODUCTION MANAGER
• Negotiated returns and allowances with customers and initiated corrective action for customer complaints.
• Routinely performed standard operating procedure training to team of forty Inspection Associates.
• Gained familiarity with all production processes of knitting and weaving operations.
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NATIONAL HEALTH INSURANCE, GREENVILLE, SC INSURANCE AGENT
Marketed health & universal life insurance to small businesses and the self-employed. Key Achievements
Sold 65% of packages shown.
Established new accounts in five counties across the state of South Carolina.
EDUCATION
BS Chemistry: University of South Carolina, Columbia, SC
PROFESSIONAL DEVELOPMENT
1996 – 1997 .
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Lonza Disinfectant Workshop Management Training, Milliken University Management Leadership & Grid Schoo l Empowerment of Self-Directed
Teams
Surfactant Technology, Oklahoma State University AKZO Surface Chemistry
Rufus Goodwine
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