Asma Sameena

: #***/ **** ** * ****** Temple Road Rajendra Nagar NR Mohalla Mysore 570007

636-***-****

: adg9kt@r.postjobfree.com

Objective:

To be associated with a progressive Organization that gives me scope to share my knowledge and skills in the area of Development and to involve as part of team that will work dynamically to the growth of an organization. Professionally trained and qualified seeking to fill any Senior Associate role or any suitable challenging role as per my experience and qualification.

Skills Summary:

Highly Deliverable, Ability to multitask and get the job done, Self-motivated and like to take on responsibilities independently, Excel as a team player when situation demands, Excellent ability to interface with team, Good team player, detail oriented, Self-sufficient.

Work Experience

HGS Global Solution

Customer Relation Officer (CRO) Jan 2017 to May 2017

Providing Customer service 100% quality services & upselling’s done

Promoting new products according to customer satisfaction.

Resolving customer problems through escalation

Supervisor May 2017 to Dec 2019

Providing Customer service 100% quality services & upselling’s done

Resolving customer problems through escalation

Better satisfaction and needful information and

Resolving the concerns of the customer in immediately source

Education

BBM

JSS women’s college Mysore June 2010 to Nov 2015

Graduated with Aggregate. 79.33%

Concentration in finance

Other Qualification & Skills

Basics in computer

MS office

Tally ERP 9

Power Point Presentation

Strengths and Achievements

Strength Achievements

Adaptability Best Customer Service Award

Communication Skills 100% Quality pulse target top performer

Positive Attitude

Willingness to Learn New Things

Personal Details

Name: Asma Sameena

Father’s Name: Mushtaq Ahmed

Mother’s Name: Rizwana Begum

Date of Birth: 20th Aug. 1988

Sex: Female

Marital Status: Single

Nationality: Indian

Languages Known: English, Kannada, and Urdu & Hindi

Hobbies/Interest: Cultural Activities, Reading Books.

Declaration:

I hereby declare that the following information furnished is true to the best of my knowledge & belief.

Yours Faithfully

ASMA SAMEENA

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