Name: Noran Maher Ibrahem Radwan

E-mail:adg83f@r.postjobfree.com

linkedin.com/in/nouran-maher-3762bb119

Address:

1st Settlement, District 8

Telephone:

+200**********

Career Objective

• Seeking a challenging position in a reputable place where my academic back and interpersonal skills will be developed.

Education

University: Graduated from Al- Alsun faculty of Ain Shams university in Sep 2017.

Department: German – English Grade: Good

D.O.B: 10/05/1995

Marital Status: Single

Nationality: Egyptian

Work Experience

• Guest relation officer in NAS (National Aviation Service in Marsa Alam international Airport) from Dec 2017 till August 2020 .

Supporting Passengers in pre-flight editing, counter and gate allocation, queue management, excess baggage collection and post flight messaging.

Assist passengers who require additional assistance and offered a full range of our Meet & Assist, lounge and other Pearl products.

Offer access to the Codes DCS, if customers do not have a system for airport handling to passenger.

Directing passengers from the gate to immigration, baggage reclaims and customs formalities.

Provide passenger with all assistance in Check IN for their onward flight.

Represent daily reports to direct manger with all sales, orders done.

• Other responsibilities with the HR department :

Attracting by develop and release job postings on social media, finding and selecting the right and new employees to support our station

Screening resumes and doing interview test per phone by German and English language

Follow up on new employee questions, requires and necessary papers .

Welcome the new employees in the first day to show them their accommodation as we were in far city.

Helping the supervisor in handling the vacations schedule for the staff and the attendance system

Follow the staff’s needs and doing some reports then sending them by email.

Receive emails and printing some sheets with the new instructions of the management.

Organising some events, parties for example : the employee of the month party.

• Trainee in “Public relations and digitagl Marketing” in MFN company for one month September 2020.

Main Duties:

• Invite and enroll new attendees to the Events through sending emails and phone.

• Search for new companies and contacts to be invited through social media networks Facebook, Twitter, LinkedIn, WhatsApp, Instagram.

• Participate in contacting hotels, event organisers, tour operators.. etc.

• Participate in creating ideas and driving initiatives to support company services.

• Follow up and assist in solving problems and responding to company satisfaction surveys.

• Trainee in “Public relations “at Badr El Din Petroleum Company from June 2016 until Sep 2016.

Main Duties:

Plan or coordinate supportive services of an organization, such as events participating, Internal & External Communications.

Formulating PR plans and strategies.

Coordinating all public relations activities.

Support the implementation of promotional plans. Certificates

Certificate B1 in General Deutsch from Goethe Institute in Cairo.

Finished Deutsch Language Course B1 Conversation in DFA Institute. Personal Skills

Excellent communication & interpersonal & Negotiation skills - Stress tolerance and working under pressure - Dynamic & high flyers - Good Team work skills.

Problem solving through productive thinking.

Building relationships.

Good organizer.

Dealing with difficult people.

Innovation in the work place.

I was a member in’’ Resala” charity.

Computer Skills:

• Excellent command of Microsoft Office main tools.

• Excellent knowledge in internet.

Language Skills:

Arabic: Native.

English: Fluently written and spoken.

German: Very Good written and spoken.

Hobbies:

Reading, Swimming,Drawing

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