Adrian Salcedo

PHOENIX, AZ *****

623-***-****

adg7t8@r.postjobfree.com

Objective

Utilizing my current set of skills to succeed within a diverse and team oriented company and expand them to better suit the needs of the industry.

Skills

•Accustom with using resources from multiple interfaces while interacting with others

•Familiar with Microsoft Office programs; Word, Excel, PowerPoint and Outlook

•Strong analytical skills, able to dissect a problem and find a solution

•Familiar with encryption protocols for uploading and sharing files throughout business networks

Experience

Nook Kitchen- Food Runner/Host/Busser Dec. 2019- Mar. 2020

•Ensure food goes out in a timely fashion and maintain organization of order tickets

•Ensure quality of the food before taking it out to the guest and provide a brief description when setting it on the table

•Maintain a clean work station and keep it stocked with silverware, to-go boxes and condiments

•Help the serving staff clean off tables and help kitchen staff with food preparation

Roadrunner Drywall- Accounts Receivable Processor Feb 2019- Dec. 2019

•Verify timecards to ensure hours the drywall workers claim match the hours that we are requesting on the invoice

•Attend weekly meetings with worker supervisors and discuss all the discrepancies of their workers' timecards

•Create typed invoices and make request for payment and chase outstanding invoices

•Keep numerous spreadsheets to track outstanding invoices and update the scheduling system whenever an invoice moves to its next stage of payment, including paid status

•Created and maintained invoice trackers & monthly reports for several departments showing outstanding invoices and potential profit loss

Oakwood Worldwide- Accounts Payable Processor May 2018- Jan 2019

•Work in a fast paced environment reviewing and paying invoices for multiple properties, including some office invoices

•Research and resolve invoice issues or inquiries for vendors and management

•Process 75+ invoices daily as well as preparing the checks for send off

Bookmans- Electronics Specialist Aug. 2016- May 2018

•Provide customer service while processing and offering on incoming trade items from customers

•Occasionally helped on register duties when lines were big

•Helped customers find products outside our department

PhilidorRx Services- Pharmacy Claims Specialist Feb. 2015- Feb. 2016

•Worked in fast paced environment ensuring prescription accuracy while processing claims through insurances

•When necessary, made outbound calls to insurances to verify eligibility information and active coverage of members

•Provided detailed notes for appropriate department that would be handling the claim next

•Achieved productivity and accuracy goals easily

•Worked off of an outbound queue to notify members of prescriptions on file and obtained insurance information for processing

•Worked in an inbound queue to obtain insurance information or fulfill other needs and direct any issues to the appropriate department

•Kept up to date with company policy and product changes to provide accurate information to members

Optum Insurance- Lisenced Health Advisor Jun. 2014- Jan. 2015

•Worked in high volume inbound call center envrionment

•Advised Medicare customers in obtaining health insurance

Wells Fargo- Financial Crimes Specialist Jun. 2011- Jan. 2014

•Received several “On the Watch” awards by being alert and ensuring that checks are valid, thus mitigating losses for my branch

•Built rapport and long term relationships with my customers in person and by phone

•Enhance customer understanding of their financial needs and provide suggestions to give them peace of mind in banking and enable their money to grow

•Strive to achieve challenging sales and referral goals by proactively selling products and services to customers and referring customers to other areas of the bank

•Obtained multiple outstanding WOW scores

GameStop- Lead Game Adviser Sept. 2007- Oct. 2011

•Used probing questions to find relevant products and services to satisfy customers’ needs

•Accomplished sales goals

•Other managerial task including processing and deposits

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