VIKAS SHARMA

Flat No. **-B, Sunrise Complex, Mail:adg7fk@r.postjobfree.com

Zirakpur, Punjab Cell: +91-988*******

Professional Profile

Energetic graduate passionate about Internet marketing as well as technical SEO. Skilled in project management, with strong foundations in data visualization and research. Strong background in Technical Support and sales, energetic, dynamic, presentable, articulate and believes my enduring perseverance, cool temperament and ability to think rationally will let me contribute meaningfully to the organization while achieving my long-term career objectives ability to visualize career in impressive position through sincerity, honesty and confidence.

Summary of Skills

Proven with the skill to identify the sale’s opportunity and capacity to mature the sale in an effective manner by satisfying the customer’s need while considering the company’s policies and procedure.

A hardcore selling experience in the outer field, making appointments and follow-ups with the previous customers.

Result oriented person; able to perform in any environment with positive attitude.

Responsible for sales activities viz. to look after sales forecast and projections

Ability to handle any pressure, rationally with confidence and cool temperament.

Do possess effective Relationship management skills and interpersonal skills.

Excellent communication skills and listening skills, ensuring optimum level of satisfaction to the customers in respect of all of their queries and problems reported.

Strong believes in team spirit and known as a good team player.

Well versed in Troubleshooting, Software Installations, MS-Office & Internet Operations

Professional Key Achievements

Reduced a client’s blog bounce rate from 42% to 11%.

Improved rankings from page 3 to Top 5 for 10+ high-competition keywords in the interior design niche.

Product promotion over social media by Facebook ads and Google ads.

Closed 95% of trouble tickets on the first call without escalation.

Commended for quickly resolving complex issues including system crashes, network slowdowns, connectivity problems, security breaches, virus infections and more.

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EXPERIENCE HISTORY

Digital Marketing Manager From Jul. 2020 to Present.

Kaushal Ayurveda.

Kaushal Ayurveda is a GMP certified manufacturer of best quality herbal remedies.

The traditional and modern methods are blended to cure people in a highly effective way.

Taking care of On page, Off page SEO part, PPC, Facebook Campaign & Google Ads Campaign.

Responsible for online marketing sales initiatives in the area of planning and target achievement of sales volume.

Product listing and selling over major e-commerce platform like Amazon & Flipkart.

Digital Marketing Executive From May. 2018 to Jul. 2020.

C 2SEO.

Crazy 2 SEO is to provide a monthly SEO solution that will bring constant growth to the client’s business website. With the increase in traffic on the client’s page, there is also an increase in the monthly leads and sales of their business.

Taking care of On page, Off page SEO part, Facebook Campaign & Google Ads Campaign.

Responsible for online marketing sales initiatives in the area of planning and target achievement of sales volume.

Credit control and timely collections of the payments.

Techno Commercial Manager From Nov. 2015 to Apr. 2018.

Bufferlink Overseas Pvt. Ltd.

National Distributor of SecureAplus and Maxsecure Antivirus, Company is focused to market its products through their key account i.e. regional distributors.

Taking care of technical support for both the products.

Setting the tie ups with the Key accounts, doing a regular follow-ups, explanation of new features, product training to the system integrators.

Responsible for digital marketing and sales initiatives in the area of planning and target achievement of sales volume through the key accounts.

Developing and implementing sales promotional programs.

Techno Commercial Manager From Aug. 2014 to Oct. 2015.

NNR IT Solutions L.L.P.

National Distributor of Maxsecure Antivirus, Company is focused to market its products through their key account i.e. regional distributors.

Taking care of technical support for Maxsecure Antivirus.

Setting the tie ups with the Key accounts, doing a regular follow-ups, explanation of new features, product training to the system integrators.

Responsible for the marketing and sales initiatives in the area of planning and target achievement of sales volume through the key accounts.

Developing and implementing sales promotional programs.

Technical Support Manager. From Jan. 2010 to Jul. 2014.

K7 Computing Pvt. Ltd.

One of the earliest and most accomplished IT Security Company. They take hold of approximately 40% of the Indian market share while having their product in every corner of the country.

Taking care of all the technical as well as presales calls for the North region.

Responsible for generating the sales leads, through product demo and technical trainings to the corporate customer and channel partners.

Responsible for the various promotional activities like road shows, free service camps, exhibitions, local ATL / BTL promotional campaigns to increase the secondary sales and market share of the company.

Technical Manager. From Nov. 2007 to Dec. 2009.

Fastrack Computing Ltd.

Authorize service centre in Chandigarh for Toshiba Laptops and Desktops.

Manage the team of 12 service engineers.

Distribute technical calls and duties to the team as per requirement.

Responsible for generating the sales leads through OS Installation and repair work.

EDUCATIONAL QUALIFICATION : Bachelor in Arts

PROFESSIONAL QUALIFICATION : Diploma in Computer Application

Diploma in Computer Hardware

Date:

Place: (Vikas Sharma.)

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