KEN WEGRZYN 630-***-**** adg6xn@r.postjobfree.com

Extensive experience in project/program management, digital strategy, UX design-development and technology for cloud environments. Extensive knowledge of digital production and asset management, from concept to market, attentive team leadership, detailed financial management, and strong analytical and troubleshooting skills.

• Project/Program Management PMO

• Metrics / P&L / Budget Management

• Certified SCRUM Master

• Ecommerce / Middleware Platforms / Mobile

• Technical Services, Operations, Support

• SDLC / PMLC / Agile / Waterfall Methodologies

Highlights

• Proven experience in project/program management roles for client-facing software development within B2C and B2B environments: Accenture, Microsoft, Amazon, Disney, and UnitedHealthcare.

• Over 10+ years of experience leading remote & virtual teams: Cross-functional team management of creative and technical resources comprised of Product, Program, and Project Managers, User Experience Architects, Creative Directors, Instructional/Visual Designers, Copywriters, Content Strategists, Researchers, User Testing, Front/Back End Developers, IT, Quality Assurance, as well as overseas resources.

• Collaborate with executive leadership to define strategy success criteria to support business goals.

• Create and oversee program delivery process with key contributors to help manage scope and prepare change requests - including tasks, deliverables, milestones, resources, and estimated costs.

• Manage multi-million-dollar projects up to $50 million.

• Communicate technical information to non-technical personnel, both verbally and in writing. PIVOT POINT INTERNATIONAL CHICAGO, IL 2016 - present Senior Director Project/Program Management and Development Collaborate directly with SVP and CFO to identify, develop, and propose planning strategy to improve results based on continuous needs assessment.

• Establish and implement global project management office providing standard performance measures based on organizational goals and objectives to achieve policies, processes, procedures, job roles and responsibilities that reduce three-year customer facing software timelines to seventeen months.

• Oversee production & IT teams of 50+ to develop worldwide content/product(s) for utilization across multiple delivery platforms and multiple languages.

• Institute and implement (Workfront) cloud-based project management solution to support project methodology for processes, templates, documents, risk measurement, asset management, and projects.

• Full project life cycle ownership: Manage large-scale International, Domestic, and client services product P&L and define key measurements of achievement for ongoing tracking and improvement.

• Mentor project managers and department leads to evaluate and determine internal/external resources required to accomplish deliverables, team structures, project schedules and milestones.

• Procure adequate resources to achieve project objectives in planned and committed timeframes.

• Manage core asset, system feature development, and client liaison for all platform updates.

• Provide direction for Customer Response Team, working with product management and IT Operations to align priorities for software releases to address customer issues.

• Financial management of production/development costs to ensure products meet COGS thresholds and profitability over full life cycle of the projects and report monthly metrics to executive leadership. ACCENTURE CHICAGO, IL 2015 - 2016

Senior Project/Program Manager / Senior Creative Operations Manager - (Contract) Consultant for healthcare, E-Learning, technical production, video, creative services, cloud transformation, management, and optimization. Oversee client account, concepts, project scopes, budgets, and resource management. Define strategic goals and recommend technology solutions to clients and stakeholders worldwide. Execute vision supporting business metric success indicators and strategic roadmap for new offerings or existing systems, identifying key features that drive customer value and the execution of engineering efforts.

• Manage digital, print and video project execution, content strategy, content delivery, while monitoring integrity and responsiveness of program operations across internal and virtual teams

• Supervise team of Creative Account Managers to ensure project workflows are streamlined, on-brand, on budget and on time.

• Determine and implement client Video and Photography strategies to ensure relevant content for use enterprise wide.

Ken Wegrzyn – Page 2-630-***-**** adg6xn@r.postjobfree.com APOGEE Chicago, IL 2009 - 2015

Director Project/Product Management and Development Manage all digital initiatives of product management/development and online publishing for web, mobile, and social media integration for healthcare and education.

• Lead the product group in defining vision, product roadmaps and go-to-market activities for various technology systems: E-Learning platforms, mobile apps, and ecommerce.

• Define annual objectives and key performance metrics for digital products/product lines.

• Planning, budgeting, resourcing and operations of worldwide application development teams.

• Plan, direct, coordinate, and review new solutions and the work plans necessary to implement them to create and enhance products per the product roadmap.

• Research competitive products, business model alternatives, and market trends for developing new & existing products across brands, platforms, and channels for publishing partnerships.

• Responsible for day-to-day operations and full life cycle deliverables of ecommerce initiatives and front- end technologies for cloud-based product delivery platforms and mobile solutions.

• Manage product strategy, UX design, and product development team, while assuring communication plans and change initiatives to internal and external stakeholders. WALT DISNEY COMPANY / DISNEY INTERACTIVE MEDIA GROUP Glendale, CA 2007 - 2009 Director of Production / Executive Producer

Lead digital solutions business unit to formulate and develop new initiatives in supporting various Disney company’s strategic planning processes. Create long-term digital product designs and development strategies for mobile, online, and retail distribution utilizing knowledge of consumer and competitive industry dynamics.

• Manage product P&L, define key measurements of achievement for ongoing tracking and improvement.

• Oversee product managers, designers, art directors, and cross-functional development teams/companies throughout North America, Europe, and Asia.

• Establish frameworks and processes for iterative, cross-functional product discovery that vet value, usability and feasibility of potential product solutions.

• Build agility into the framework and promote principles focusing on developing customer centric experiences to market quickly and efficiently.

• Responsible for concept and IP evaluation, generation, design, and development along with franchise planning, business development, and communicating with Legal and executive team.

• Manage multiple project SKU budgets ranging $1m to $30m. IBASE Bellevue, WA & St. Charles, IL 2001 - 2007

Director Product Management & UI/UX Development

Conceptualize, design, and oversee all aspects of digital solutions for educational, healthcare, reference, electronics and entertainment software development. Specialize in ecommerce solutions, internet related products, and user experience. Clients include Sony, Microsoft, Amazon, Sumitomo Pharmaceuticals, American Medical Association, Vtech, VtechKids, Encyclopedia Britannica, and The McGraw-Hill Companies. MCGRAW – HILL COMPANIES Burr Ridge, IL 1997 - 2001 Director of Technology & Ecommerce

Technology

• Workfront, Microsoft Project, Jira, Confluence,

Basecamp, Wrike, Netsuite, Salesforce

• Moodle, Blackboard, WIX, Wordpress, Joomla

• Client / Server Architectures

• Web Content / Asset Management

• Microsoft Office Suite, Visio, Sharepoint

• Google Business Apps, Adobe Creative Cloud

• MS Teams, Zoom, Slack, Google Meet

• Articulate Storyline & Studio

• Google & Flurry Analytics, Adobe Experience

Education

Columbia College - Chicago, IL Bachelor of Arts – Communications / Video Triton College - River Grove, IL Associates Degree – Business Management / Engineering

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