Keith Linton, PMP, ITIL

adg63r@r.postjobfree.com

313-***-****

Program / Project Management Professional

Delivery Lead • Portfolio Management • Program Management • Team Lead Program / Project Manager • Implementation Manager • Business Relationship Manager System Deployment/Integration • Infrastructure • Software Development • ERP • Business Requirements • Manufacturing Execution Systems • Process Change Management • Vendor / Supplier Mgmt. Finance / Banking • HR / Payroll • Manufacturing • Product Development CAREER EXPERIENCE

CentralSquare Technologies April 2019 - Present

Senior Project Manager

Public Sector ERP Implementations and Professional Services Management – Cloud and On-Premise – Finance and Human Capital Management Systems

• Responsible for the delivery of an annual portfolio of software implementation projects ranging 3M – 4M (USD) for Professional Services organization – public cloud (AWS), private cloud

(CST datacenter) and on-premise.

• Successfully delivered 12 Finance and 8 HCM/Payroll systems over an 18-month period including data migrations per SOW.

• Manage customer relationships, project requirements and stakeholder expectations from project kickoff through post-go-live.

• Identified common issues and trends preventing successful implementation and presented to executive team. This resulted with the appointment as Co-leader of Tiger Team to address product defects and improve installation processes.

• Created PM work products and artifacts to support implementation methodology (project plan templates – cloud and on-premise, workflows, UAT checklists, go live readiness, etc.)

• Responsible for monthly revenue forecasting and project budget management.

• PM Subject Matter Expert for two software applications.

• Mentor junior level PMs for project management methodology, best practices, and issue resolution.

Sandalwood - Detroit Diesel Corp. / Ford Motor Company May 2017 – April 2019 Project Management Consultant, Business Application Lead Plant Floor / Manufacturing Execution Systems, PMO Consulting, Application Business Owner

● Review RFP and developed formal proposals and SOWs for new sales opportunities as part of the Sandalwood Sales Pursuit team.

Keith Linton

● Product Manager - Developed Use Cases, Functional Specifications, Software Design Specifications, User Acceptance Test Cases and Requirements Traceability Matrix for a plant floor process change notification system. Assisted IT Product Owner in scheduling and managing development sprints to deliver solution.

● Managed a Manufacturing Execution System (SAP) Go-Live support team and developed KPIs to report performance and trends to executive leadership team.

● Manage API requirements and development for third party applications and applets.

● Conducted Business Process Review for PMO improvements and developed value proposition shared throughout the DDC organization.

Fujitsu America Jun 2016 - May 2017

Delivery Lead, Project Management Consultant

Ford Motor Company application assessment for Cloud Data Center Migration

● Managed day-to-day operation of a team of 30 consultants including onboarding, time and expense reporting, budget management and forecasting, invoicing, professional recruitment and performance reviews.

● Assist Principal Consultant with periodic contract extension and additional services proposals and present to Ford leadership

● Responsible for monthly status and financial reporting to Ford and Fujitsu executive team.

● Reduced Fujitsu and Ford Onboarding process from 2 weeks to 1 day by utilizing and implementing process improvements.

Tyler Technologies (formerly New World Systems) Jan 2013 - May 2016 Sr. Implementation Manager, Delivery Management

Public Sector ERP Financial Management and HCM Systems

• Single Point of Contact from contract signing to customer signoff for implementing public sector Financial and HCM systems.

• Delivered 30 Financial and 18 HCM/Payroll systems including data migrations.

• Managed stakeholder expectations and relationships.

• Coordinated the development of APIs to allow data transfers from 3 rd

party systems to Tyler

ERP system.

• Ulster County, NY – Implemented Financial ERP system with 500 users on time and $40K under project costs. The budget savings were used for additional services.

• Successfully negotiated a $30K change order with the City of East Lansing for project overages with the COEL. Originally a $42K deficit.

• Led the PM team with the lowest Accounts Receivables balance for 11 consecutive months. Consistently ranked #1 or #2 for P&L for overall implementations. Keith Linton

Millennium Software - Ford Motor Company Oct 2008 – Jun 2012 Sr. Program Manager – Chongqing Engine Plant PFS

• Negotiated and resolved a hardware issue between multiple stakeholders which had stalled a plant floor implementation. This resolution increased costs by $500/unit, in return it reduced the risk of failure to near zero, potentially saving thousands due to assembly line shutdown.

• Facilitated relationship building sessions to align Ford IT, APO, ATO, and joint venture stakeholders together to strengthen team dynamics. Sr. Program Manager – North America Plant Floor Systems

• Responsible for the implementation of plant floor IT systems for new product launches that including infrastructure and Manufacturing Execution System (MES).

• Managed 3

rd

party vendors and suppliers including procurement, delivery and signoff. Review Ford Purchasing RFP responses as part of vendor selection.

• Responsible for the system integration of up to 8 applications which interfaced with the MES.

• Managed the system integration testing of applications prior to OK-to Launch.

• Successfully negotiated plant floor network installation using outside contractors instead of UAW skilled trades to bring a project in under budget and 4 weeks early to meet program objectives and improve quality of work performed.

• Completed 11 plant floor implementations with zero cost overruns or contingency funding while meeting or exceeding project milestone goals.

Sr. Project Manager – Plant Floor Language Translation

• Led a global team to develop software requirements that translated Human Machine Interfaces

(HMI’s) from English to the native languages of the plant floor workers (Mandarin, Portuguese, etc.) utilizing Unicode.

Hewlett Packard (formerly Electronic Data Systems) Jun 2005 - Oct 2008 Program / Project Management

Project Management roles for Onstar, GM Powertrain, Bank of America (BOA), GM Vehicle Engineering

• Developed a global implementation process for Plant Floor IT Systems for GM Powertrain including Statements of Work (SOW), process flows, project plans (MS Project), governance and training/orientation sessions for plant launches.

• Oversaw the development and testing of a global knowledge application software release including requirements gathering, development, testing and Go – Live.

• Reduced OnStar feature testing time, increased performance and quality with the introduction of a development and testing datacenter to eliminate back outs and bug fixes.

• Technical Lead PM responsible for the procurement of network, server, and storage hardware and the application migration planning.

• Developed IT process roadmap and SOWs for new product launches in manufacturing plants to standardize deployments, optimize implementation time and reduce risk within GM Powertrain Operations.

Keith Linton

EDUCATION / CERTIFICATIONS / MEMBERSHIPS

Lawrence Technological University

BS Engineering

Certifications:

Project Management Professional (PMP), Project Management Institute 2013 – present ITIL Foundations, Information Technology Infrastructure Library 2007 Professional Training:

International Project Management Day – International Institute for Learning (IIL) Attendee: 2016, 2017, 2018, 2019

PMXPO – Project Management Institute (PMI)

Attendee: 2018, 2019, 2020

Memberships:

Project Management Institute, expires August 2023. Skills

Portfolio Management, MS Project, Clarity, SharePoint, MS Office, Project Planning, Issue Management, Risk Management, Communication Planning, Leadership, Mentor, Consultant, Visio, Business Process Improvement, Enterprise Resource Planning, Application Implementation, Infrastructure Deployment, Training, Process Flow Documentation, Program Management, Project Management, Portfolio Management, Enterprise Software, Application Development, Systems Integration and Testing, Data Migration, User Acceptance Testing (UAT), Vendor Management, Business Relationship Management, Resource Planning, P&L,

Contact this candidate