NASIR CISSE

New York, NY ***** 347-***-**** adg5x6@r.postjobfree.com

OBJECTIVE:

Highly motivated business graduate seeking a full-time position in order to gain valuable work experience.

EDUCATION:

Monroe College New Rochelle, NY

Master of Business Administration, April 2017

Monroe College New Rochelle, NY

Bachelor of Business Administration in Business Management, June 2015

Honors: GPA: 3.67; Delta Mu Delta Honor Society, and Dean’s List (2014 - 2015)

PROFESSIONAL EXPERIENCE:

Community Care Assistant, Jamaica Hospital, Richmond Hill, NY (June 2017 – Present)

Provide support and assistance to patients/families in navigating the healthcare system in order to prevent avoidable hospital admissions.

Assign patients to nurse practitioners’ using excel tracking sheet and facilitate PCP follow-up appointments post hospitalization.

Distribute report to hospital staff and external agencies to analyze patient information and determine alternative programs.

Navigate Epaces to verify patient’s Medical eligibility and Health Home Database (RMA) to circumvent duplicate referrals to health home agencies.

Educate patients on their health, recovery, medications and discharge instructions.

Determining patient eligibility base on Managed Care Organization’ diagnoses tracking sheet i.e. Behavioral Health; Substance Abuse, and HIV/AIDS.

Partner with various agencies to find the best external programs for patients to avoid re-admission.

Home Health Operations Assistant, NADAP Inc., New York, NY (April 2015 – June 2017)

Conducted quality assurance audits by generating and distributing work reports for clinical staff and vendors.

Received client referrals and completed enrollment process by entering new clients into database system, verifying Medicaid status, and communicating status with operational staff.

Tracked client alerts from various partners and efficiently followed up to on ant medical, behavioral health or social needs of each client.

Maintain collaborative relationships with all service providers utilized in the care planning interventions to share frequent status updates and monitor level of care.

Entered notes into NADAP internal database as well as electronic health records for MSHH, BHH GSI, HHC GSI and CBC GSI on the behalf of Outreach team.

Monitored weekly productivity for Outreach team and assisted with crisis management for any conflicts that arise on site.

Residential Aid (RA), Project Renewal, New York, NY (February 2015- May 2015)

Navigated and managed the DHS client database (CARES) to process new client intake information.

Worked collaboratively with case managers in providing crisis management in the event of an emergency situation.

Coordinated and ensured the overall safety of the facility while monitoring clients overall behavior throughout the course of the day and during tour of duty.

Conducted inspection for contraband according to established organizational policy.

TECHNICAL SKILLS:

Software skills: Windows 95-8, Microsoft Office 2011, Hyperspace Epic 2014, Roster Wrangler (RMA), Medicaid Analytics Performance Portal (MAPP), eMedNY

Language: French (fluent)

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