Summary:-
Motivated cashier with highly energetic, Handles multiple responsibilities
simultaneously while providing exceptional customer service. Quickly learns new concepts, skill with Secondary School Certificates and Aviation Diploma from Kenya
Skills :-
Cash handling accurately
Loss prevention
Attention
Calculation
Organized
Daily Report
Experiences:-
>CASHIER – 03/2019 till present 2020
IKEA QATAR, DOHA
Telephone operator to handle customer complaints.
Offer customer service to differentiate and promote the company brand.
Cooperate with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Keep checkout line clean at all times and maintain neat, orderly product displays.
Checklist oriented to complete the task given.
Mentor and coach new cashiers.
>WAITRESS/TICKETING CLERK– 2014 till 2018
KENYA AIRWAYS &
KEMPNSKI HOTEL, KENYA, NAIROBI
2014-2015:Kenya airways position ticketing, bookings, issuing & follows up
2016-2018 Kempinski Hotel Nairobi position cashier/waitress as required
Educations:-
Schooling & Diploma:
2002_2009: Gatuanabu Primary School
2009_2013: Muguga wa gatonye Secondary School
2013-2014: Skylink School of Aviation diploma in cabin crew management
Windows/ MS Office
Hobbies:- Music, surfing
Philomena Munga
Cashier/Waitress Mobile # 33047653