VALUE PROPOSITION:

Multi-skilled individual with over five years of professional experience in the medical industry. A smart working, punctual, and fast learner who is willing to be mentored in order to be a better service provider. Core competencies include qualifications in various medical processes. Additional cognizance include technology and social media skills with computer proficiency, outstanding organizational skills, problem-solving abilities and excellent customer service qualities displayed while interacting interpersonally.

EXPERIENCE:

CitiCare Inc. / New York, NY 06/2011-Present

Medical Assistant

Record patients' medical history, vital statistics, or information such as test results in medical records.

Prepare treatment rooms for patient examinations; keeping the rooms neat, clean and replenished.

Interview patients to obtain medical information and measure their vital signs, weight, and height.

Answer telephones, schedule and confirm appointments for referrals, and verify insurance.

Conduct screenings and intake for individuals seeking mental health related assistance.

Provide prior authorization for medications for mental health clients.

Use Electrocardiogram (EKG) machine to record patients’ heart’s electrical activity.

Show patients to examination rooms and prepare them for the physician.

Perform phlebotomy duties such as Venipuncture, and Finger sticks.

Prepare and administer medications as directed by a physician.

Bag and label specimens for laboratory analysis.

Institute For Community Living / Brooklyn, NY 04/2006-10/2007

Counselor

Assessed clients’ medical records in order to create personalized treatment plans.

Completed and maintained clients’ treatment plans.

Updated Quarterly Service Plan Reviews.

Regularly attended scheduled staff training, clinical meetings, and professional development activities.

Maintained and monitored clients’ medications.

Reviewed staff communication logs and made appropriate changes.

Conducted room checks for security purposes and to ensure clients were in their designated areas.

Prepared nutritious meals while developing clients’ health cognizance.

Handled administrative duties such as data entry, filing, faxing, copying, and answering phones.

Used critical thinking, forward thinking, and deductive reasoning to uncover solutions to complex quandaries.

RITE AID CORP / Brooklyn, NY 05/2004-03/2006

Pharmacist Assistant & Cashier

Used cash register to conduct cash, coin, and credit card transactions; recording receipts in the process.

Balanced credit card charges, currency, and coins in cash registers at the ends of shifts, and calculated daily transactions.

Entered patients’ health and prescription data into computer system.

Maintained proper storage and security conditions for drugs.

Checked for outdated medications, and notified pharmacist when inventory levels were low.

Received written prescription or refill requests and verified that information is complete and accurate.

Contacted third party help desk to resolve insurance issues.

Prepacked bulk medicines, filled bottles with prescribed medications, and typed and affix labels.

Answer telephone inquiries, referring callers to pharmacist when necessary.

Assisted customers by answering questions, locating items, or referring them to the pharmacist for medication information.

TRANSFERRABLE SKILLS:

Medical Billing & Coding (ICD-9-CM and CPT-4)

Medical Office Pharmacology

Medical Terminology

Electrocardiogram (EKG)

HIPAA & OHSA Knowledge

Vital Signs

Internet Research & Social Networking

Windows XP, 7, and 8 OS

Microsoft Office 2010-13

Bookkeeping & Filing

Data Entry (25 WPM)

Customer Service Specialist

EDUCATION:

Medical Office Assistant Certificate

Certified in First Aid & CPR

High School Diploma

Phlebotomy Tech (PT)

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