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Call Centre Customer Service

Location:
Johannesburg, Gauteng, South Africa
Salary:
R0- 50k
Posted:
October 19, 2020

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Resume:

COVER LETTER

TO WHOM IT MAY CONCERN

As a corporate employee, I have been able to demonstrate my abilities and skills as a professional. I know how to set priorities, organize workflow, produce results and reach goals. I am a challenge driven person who embrace challenges professionally. I believe that my skills and practical knowledge would also be advantageous and could be a contributing factor towards the company’s plans. My resume will provide you with additional information on my experience and skills. I hope you will take this letter as a sincere proof of my interest and motivation to receive this opportunity.

Right now, I want to work for a reputable and exciting organisation like yours where there will be a big stage to showcase my talents and abilities. Therefore, I would be grateful if I am granted the opportunity to value and strengthen your organisation’s already solid reputation.

Thank you very much for your time taken to peruse my credentials, I eagerly look forward to hearing from you and becoming a part of your team. Yours sincerely

Ms Euphemia C. Sullivan

PERSONAL INFORMATION

SURENAME Sullivan

FIRST NAME Euphemia Camilia

RESIDENTIAL ADDRESS 10 Peter Street

Extension 9

Eldorado Park

JOHANNESBURG

1812

CELL NUMBER 065-***-****

EMAIL ADDRESS adg3nj@r.postjobfree.com

DATE OF BIRTH 19- 02- 2002

GENDER Female

STATUS Single

NATIONALITY South African

LINGUISTIC ABILITIES English/ Afrikaans

HEALTH Good

DRIVERS LICENSE Learners License Code2

HOBBIES Cooking, baking, reading, travel, soccer

EDUCATIONAL QUALIFICATION

LAST SCHOOL ATTENDED Kliptown Senior Secondary School HIGHEST GRADE PASSED Grade 12

YEAR PASSED 2019

SUBJECTS CONCLUDED English 1st lang.

Afrikaans 2nd lang.

Mathematics Literacy

Life Orientation

Life Science

History

Geography

LEADERSHIP ROLES SKILLS

Computer literate (Ms Windows, Ms Excel, Internet, emailing) Sunday School Treasurer

Sunday School Scriber

Learner Representative Counsel

Peer Educator (Dignity Campaign)

Modelling

Beautician (Pedicure/ Manicure)

Child Minding

OTHER CERTIFICATIONS

INSTITUTION Dignity Campaign (NPO)

COURSE Cherish Program

Identity, Belonging, Purpose, Relationship

Self Esteem, Choices, Sisterhood, Sex, HIV

& Aids, Human Trafficking, Child Protection, Child Abuse, Puberty and Menstrual Management

PERIOD 12 Weeks February 2018

INSTITUTION Dignity Campaign (NPO)

DUTIES Assistant Facilitator/ Admin

Manage superiors diary, arrange meetings with stakeholders Type minutes of meeting, distribute, purchase stationary, purchase refreshments, type letters, file documents, handling of inflow outflow documents, reception

PERIOD January 2017 – December 2019

EMPLOYMENT HISTORY

Name of Company Lemon House Spar

Duties Beautician, Manicure, Pedicure, housekeeping, appointments scheduling, receptionist, dairy management, Client follow up, refreshments, meetings, minutes, office administration

Period September / December 2019

Name of Company iTalk

Duties Call Centre (inbound / outbound)

Telephone, manage documents, filing, copying/ printing, scanning, emailing

Period Jan – March 2020

Name of Company Affirnity Health

Duties Call Centre

Period July 2020

REFERENCES

Principal Mr Z Evans

Institution Kliptown Senior Secondary School

Contact No. 082-***-****

Trainer Mikayla Bason

Institution Affinity Health

Contact No. 076-***-****

Manager Tashlyn Ford

Institution Lemon House

Contact 084-***-****

Pastor Mr B B Ciliza

Institution Nancefield Baptist Church

Contact No. 073-***-****



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