INFO
GUHAN S
Senior Business Analyst
PROFILE
A result oriented professional with proven track record of delivering high value consulting assignments to major healthcare clients across UAE and US. With 3.5+ years of experience in healthcare consulting, consistently demonstrated excellence in strategic projects across workforce planning and process improvements
PROFESSIONAL EXPERIENCE (5.5 Years)
Senior Business Analyst
CitiusTech Healthcare Technology Pvt. Ltd. Apr’17 – Present Workforce Planning Client: Federal Healthcare Regulatory Authority of UAE The project encompasses analyzing patient health records to estimate optimal workforce required to meet current patient needs in various federal hospitals across UAE and provide plan of action to mitigate the challenges ahead
Conceptualized Workforce Planning framework based on WHO WISN and NHPPD incorporating in-depth analysis of process followed in every unit in a hospital
Successfully implemented Workforce planning framework in 4 Federal hospitals in UAE and achieved an optimal healthcare workforce ensuring high quality of patient care
Built an analytical model to estimate workforce required (i.e. doctors, nurses, allied health professionals and admins) encompassing various types of unit operating model
Analyzed expected patient inflow and workforce availability in short, medium and long term, and provided initiatives to mitigate the challenges identified
Managing client engagements and on-time delivery of assignments ensuring high CSAT for last 1.5 years
HIMSS EMRAM Assessment Client: Largest Private Hospital Group in KSA The project encompasses analyzing the capability of client’s HIS and hospital process, and strategize an effective plan to achieve stage 7 of HIMSS EMRAM
Developed business process workflows capturing existing patient journey and capabilities of various modules of client’s HIS
Assessed gaps in the HIS and hospital processes by baselining its capabilities against the requirements recommended by HIMSS EMRAM
Conceptualized future state business model of HIS that encompasses advanced closed loop medication and CPOE enabled infusion workflows with product usecases fulfilling the identified gaps to achieve stage 7 of HIMSS EMRAM Enterprise Data Strategy Client: Leading Healthcare Provider in UAE The project is to assess the capability of client’s EHR system to evaluate the staffs’ performance in order to track effective utilization of resources and highest level of patient care
Developed Hospital Balanced Scorecard comprising 200 KPIs in areas such as Operational Excellence, Resource Planning, Population Health and Quality of Care INFO
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https://in.linkedin.co
m/in/guhan-s-
54567b50
EDUCATION
PGDIM – General
Management
National Institute of
Industrial Engineering
(NITIE), Mumbai
Mar 2017
B.E. – Electrical &
Electronics
PSG College of Technology,
Coimbatore
Apr 2012
EXPERTISE
Workforce Planning
Process Improvement
Data Analytics
Strategic Planning
Client Management
Pre-Sales Support
Requirements Gathering
Data Visualization
Certifications
AWS
Python
Google analytics
EDUCATION
Analyzed data elements and database architecture of the EHR and identified gaps in implementing the Scorecard
Achieved 92% system compatibility with minor customization and provided recommendations to fulfil the remaining gap
Pre-Sales Support – Healthcare Providers in the ME, UK and US
Responsible for supporting sales team in various stages of client engagements through data analysis, research, market analysis, business cases, visualization wireframes, etc.
Gathered business requirements and articulated solution of high value proposition to client proposals
Published POV on healthcare regulations like GDPR, ACO (UK), etc. and emerging technologies like telehealth
Programmer Analyst
Cognizant Technology Solutions. May’12 – Jul’14
Cognizant Advanced Apps (CA2)
The project involved developing a platform - CA2 that enabled users to develop end-to-end web applications from database architecture to user interfaces using GUI Product Development
Designed, developed and implemented software solutions in CA2 using .Net technology
Extensively involved in requirement analysis and feasibility study of client requirements, and project planning
Developed technical handbooks to represent the design and code of new applications Quality Assurance
Responsible for meeting SLA for a major module of the platform ensuring high CSAT
Created & monitored Requirements Trace-ability Matrix (RTM) to ensure 360 coverage of all possible scenario achieving Zero-Defect-Delivery
Developed a VBA model to create a dashboard highlighting stability of the platform Management Intern
GlaxoSmithKline Pharmaceuticals Ltd Apr’16 – May’16 Material Planning
The project is to identify optimal level of inventory for 1200+ raw materials and packaging materials required for effective manufacturing and estimate required storage space to meet 80% CSL of contract manufacturers
Analyzed the consumption pattern and replenishment trend, and devised monthly optimal stock & procurement level for 1200+ materials
Analyzed storage specification and estimated storage space required and proposed Pallet Racking method for effective utilization of storage area
Designed Material Planning Dashboard, an MS Excel based analytical model, that highlights SKU wise consumption, current inventory & required procurement plan that can be used to manage inventory for all 21 contract manufacturers for desired CSL