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Customer Service Assistant

Location:
Carson, CA
Posted:
October 17, 2020

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Resume:

Briana Eure

310-***-**** *** W ***th St. Unit *3, Carson, CA 90745 (Willing to relocate) adg2b5@r.postjobfree.com

SUMMARY

Strategic mindset that focuses on problem solving tasks. Knowledgeable and results focused. Critical time management skills to meet deadlines. The ability to process and apply new skills and concepts quickly. Outstanding written and verbal communications skills, excellent organizational skills and the ability to multi-task and prioritize.

EDUCATION

University of California, Santa Cruz Sept 2016-March 2020

Bachelor of Arts, Mathematics

Concentration: Computational Mathematics

RESEARCH & WORK EXPERIENCE

Senior Seminar Research

RSA Cryptography- Santa Cruz, CA Jan-March 2020

Researched the Rivest, Shamir, Aldeman (RSA) cryptosystem that was created for secure communication against adversaries, which is built through number theory’s focus on prime numbers and modular arithmetic.

Cashier

Charlie Hong Kong- Santa Cruz, CA Sept 2019-March 2020

Maintained customer satisfaction through excellent customer service in a face-paced, high volume establishment.

Communicated effectively with co-workers and maintained a productive work atmosphere.

Promoted to shift lead after just 3 months of work.

Barista

Cafe Iveta -Santa Cruz, CA Aug 2018-Sept 2019

Polished multitasking capabilities with duties as cash register, dishwasher, food runner and busser.

Provided excellent customer service and understood and resolved customers’ concerns.

Made drinks, teas, smoothies daily, baked scones and croissants every morning.

Summer Youth Intern

City of Carson- Carson, CA May-Aug 2014

Assisted the accounting department in City Hall with daily tasks.

Calculated city bills, organized spreadsheets, digitized files, and used alphabetic filing system.

Used Microsoft Excel to create spreadsheets and correct mistakes in pre-existing accounts.

SKILLS

Proficient in SQL and LaTex

Developing proficiency in Python and Excel

Analytical and critical thinking skills

Excellent communication and teamwork skills

Easily adaptable

Data analysis

Takes initiative

Well organized with great attention to detail

Exceptional ability to extract, evaluate and present relevant information

LEADERSHIP & INVOLVEMENT

President/Co-Captain Sept 2019-March 2020

UCSC Women’s Club Soccer- Santa Cruz, CA

ACTIVE MEMBER: Sept 2017- March 2020

Managed practices, games, and all team activities to ensure a productive and positive environment.

Communicated with Club Sports Athletic Director to maintain university status as a club.



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