Cynthia Jean Brooke, RN, BHA, LNC

**** ********** ****.

Gallatin, TN 37066

615-***-****

adg28q@r.postjobfree.com

OBJECTIVE

A challenging position as a Geriatric Care Manager, Legal Nurse Consultant, Director of Nursing or Regional Director of Healthcare

SUMMARY OF QUALIFICATIONS

Registered Professional Nurse with 30 years of nursing experience. Demonstrated proficiency in a broad range of clinical areas including geriatrics, pain management, oncology, home health, hospice, administration, legal consulting, quality assurance, medical-surgical, and orthopedic/spine.

Twenty-five years of administrative and managerial experience.

Exceptional communication, interpersonal and organizational skills. Excellent leadership skills, decision-making, and analytical skills.

Independent work style, self-directed and resourceful. Strong creative problem-

solving abilities.

PROFESSIONAL EXPERIENCE

Strategic Senior Care – Nashville, TN 2014-Present

Geriatric Care Manager

Self-employed as a Geriatric Care Manager.

Collaborated with other needed professionals (physicians, attorneys, and CPA’s)

Monitored medications, side effects, and effectiveness.

Collaborated with family members as needed to coordinate care and inform them regarding clients’ condition.

Brookdale Senior Living, Inc. – Brentwood, TN 2010-2014

Health and Wellness Director of Nursing - Pro Tem – Central Division

Manage the daily healthcare operations of the different communities assigned.

Assigned to distressed communities at times to assist in turning them around.

Accomplished 100% capacity in one community for the first time in eleven years by marketing to bring in nine residents in one month.

Opened new Assisted Living and Memory Care unit in 2013 from the ground up.

Ensure residents are treated with respect and dignity while their healthcare needs are being met. Ensure quality care as residents’ healthcare needs change.

Work side by side with Executive Directors in the daily operation of communities; able to see different styles of community operation.

Staffing component for labor costs.

Operational team building.

Experience in sales and marketing for communities.

Responsible for programming and development of marketing strategies during vacancy of Sales and Marketing Manager.

Responsible for reviewing and reporting of monthly financial reports.

Health and Wellness Director of Nursing - Pro Tem – Central Division (cont.)

Responsible for interviewing and hiring process of associates.

Responsible for the direct supervision of caregiving and coordination of health care needs within the community.

Provide training and monitoring of associates.

Staff development for the healthcare team and the entire community.

Experienced in state surveys, worked through multiple surveys and developed plans of correction.

Completion of reports, mock surveys, and audits as requested.

Orientation of Health & Wellness Directors, resident associates.

Multi-site, multi-state experience

Lakeshore Estates – Wedgewood – Nashville, TN 2009-2010

Director of Nursing – Skilled Unit, Intermediate Care Facility and Assisted Living

Provided leadership for all units and nursing staff members

Developed systems and implemented the process for all nursing systems

Developed care plans and service plans for all residents of the intermediate care facility

Was a change agent for the nursing staff

Worked closely with department managers to ensure the best care for all residents

Responsible for all quality assurance reports for the entire community

Worked with a social worker to find a new placement for residents when the facility closed

Crossroads Care Center – Woodstock, Illinois 2009

Director of Nursing- Long term-Care, Rehabilitation and Dialysis Facility

Responsible for providing leadership and guidance to ensure achieving the highest level of excellence in patient care.

Worked closely with a nationwide dialysis company to open a new six chair in-house dialysis unit for inpatients and outpatients.

Lead, develop, and motivate the nursing department including restorative and MDS coordinators.

Developed role of Wound Care and Ostomy nurse

Responsible for the development and implementation of nursing care systems for all residents.

Interact with all department heads and community service providers.

Responsible for marketing to hospital discharge planners and others in the community.

Responsible for leadership of the facility when the administrator absent

Sherman Health Systems – Elgin, Illinois 2006-2009

Registered Nurse-Renal/Oncology unit

Responsible for patient-centered care for oncology and renal patients.

Chemotherapy certified; preceptor and charge nurse.

Registered Nurse-Renal/Oncology (cont.)

Member of several committees including Magnet Steering Committee, Medication Reconciliation Committee, Co-Chair of Clinical Practice Committee, and Communicating Council.

Co-facilitator for meetings, retreats, and seminars.

Visiting Angels of Western North Carolina – Asheville, North Carolina 2003-2006

Director of Nursing

Responsible for homecare staff education, mentoring, and monitoring.

Developed care plans through client and family assessments, monitored effectiveness, and updated care plans monthly or more frequently.

Communicated with clients’ physicians and family to keep them updated.

Ensured that agency met federal, state, and local regulations.

Communicated with community resources to optimize the quality of care of clients.

Responsible along with agency owner for marketing to community resources including public speaking to different groups including seniors.

Belonged to several networking groups to further market the business.

Medical Legal Strategies, Inc. – Hendersonville, North Carolina 2003-2006

Legal Nurse Consultant

Self-employed as a Legal Nurse Consultant – worked for Plaintiff and

Defense attorneys

De-mystified medicine for attorneys and their clients.

Informed attorneys regarding medical facts and issues; identifying standards of care, causation, and damages in medical malpractice and product liability cases.

Reviewed medical files and provided informed support in workman’s compensation and personal injury cases.

Identified and located appropriate medical and healthcare provider experts.

Provided support in depositions and trials.

Reviewed organized and analyzed medical records; researched literature.

Served as liaison between attorneys and healthcare providers.

Senior Care Strategies, Inc. – Hendersonville, North Carolina 2003-2006

Geriatric Care Manager

Self-employed as a Geriatric Care Manager

Provided assessments and development of care plans for optimal quality of life for seniors.

Helped clients navigate through the healthcare system.

Arranged appointments, transported clients to appointments, attended physician appointments to consult with physicians, communicate appointments, medications, and the condition of the client in their living situation.

Communicated with family members as needed to coordinate care and inform them regarding clients’ conditions.

Monitored medications, side effects, and effectiveness.

Worked with community resources for caregiver services, medication assistance programs, and social support groups.

Consulted with other needed professionals (physicians, attorneys, and CPAs).

Emeritus Assisted Living – Hendersonville, North Carolina 2002-2003

Resident Services Director

Responsible for coordinating and supervising personnel in the Wellness Department per residents’ needs, state regulations, and policies and procedures.

Maintained excellent services, high occupancy, and met corporate financial goals.

Supervised and trained Resident Associate staff regarding care policies and procedures, and Wellness Program.

Interacted with residents, physicians, pharmacy, and medical personnel.

Responsible for hiring, annual reviews, and discipline of Wellness staff.

Educated all staff in Infection Control.

Four Seasons Hospice – Hendersonville, North Carolina 2000-2002

Clinical Services Director

Responsible for twenty-four-hour management of Homecare and twelve-bed inpatient facility staff including Registered Nurses, Licensed Practical Nurses and Certified Nursing Assistants, medical records and contractual staff.

Responsible for clinical services budget; hiring, orienting and overseeing training of employees.

Marketing to area physicians, home health agencies, hospitals, and nursing homes.

Responsible for coordination of safety management activities for the agency.

Worked with the billing office on Medicare and private insurance for patients.

Extensive knowledge of Joint Commission requirements, state and local health department regulations.

Acted in capacity of Executive Director in their absence.

Member of several committees including Patient Care and Ethics, Palliative Care Task Force, Census Committee and Admissions Committee.

Educator for staff on pain management, end of life issues, death and dying process and other topics as needed. Speaker in community for numerous topics.

Asheville Pain Medicine – Asheville, North Carolina 1997-1999

Clinical Administrator

Responsible for all aspects of clinic management, marketing, and budget.

Developed and implemented clinic policies and procedures.

Coordination of all patients with Medtronic Synchromed pumps as Implant Coordinator. Refilled all pumps and re-programmed.

Responsible for programming and troubleshooting of spinal cord stimulators.

Coordinated patient care with Hospice, Solace, and Homecare.

Patient Advocate between physicians and patients.

Developed and implemented marketing tools to make area physicians aware of practice; increased practice size.

Developed and implemented educational programs for patients and nurses.

Credentialed Registered Nurses at hospital and Hospice on the use of epidurals.

Member of Multidisciplinary Pain Management team for the entire hospital.

Weiss Memorial Hospital/University of Chicago Spine Center – Chicago, Illinois 1996-1997

Nurse Clinician II

Responsible for medical management of clinic/center patients

Developed collaborative treatment plans for patients.

Functioned in autonomous role utilizing standards of nursing and nursing diagnoses in the management of patients and families.

Responsible for the educational needs of patients regarding spine surgery.

Liaison between Spine Center and hospital.

Participated in Quality Resource Management for Spine Center.

Resource for chronic and cancer pain management.

EDUCATION

Olivet Nazarene University – Bourbonnais, Illinois December 2013*

Bachelor of Science in Nursing

University of St. Francis – Joliet, Illinois 1989

Bachelor of Science in Health Arts

Henry Ford Hospital School of Nursing – Detroit, Michigan 1982 Registered Nurse Diploma

University of Michigan – Dearborn, Michigan 1981 Liberal Arts, and Science courses

CAREER DEVELOPMENT

University of Florida – MediPro Seminars – Orlando, Florida 2005

Elder Care Management Certificate

Medical Legal Consulting Institute – Houston, Texas 2003

Legal Nurse Consulting Certificate

RESEARCH

“The Peribulbar Block – Comparison of Two Injections Techniques versus a 1993

Single Injection”

“Analgesic and Thromboelastrographic Effects of bupivacaine on Epidural 1994

Fentanyl Infusions”

“Appropriate Use of a Nerve Stimulator in Popliteal Nerve Block” 1994

List of Memberships and Presentations available

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