Rangamatia (West), Behind H
ero show room /Thana. PO-R
upnaranpur, Pin - 713364 Dist-
Burdwan State-West Bengal C
ounty - India
Passion for Customer service
Expert in Microsoft words, Excel
Written and verbal
A quick problem solver
Ability to work independently.
Flexibility in any environment
Time and task management
1. English : Speak, write
(Fluently) 2. Hindi : Speak, Write
(Fluently) 3. Arabic : Speak.
Asst. Restaurant Manager /Supervisor with 10 years of experience in Restaurant operations.Managing highest standards of customer service and high quality of service. Highly skilled at train staff to the highest standard of customer service Increasing the revenue by 20% by
introducing new mocktails, smoothies and food menus. Reduced staff rates and rise in sales through upselling techniques.
National skills development corporations. .( India.) 2020 - To present
Assessor for PMKVY. (Freelance)
Support and assess people who are doing their vocational training.
Plan and give trainings in workshops.
Set exams, take interviews and evaluate the ﬁnal reports On Time Restaurant Creative cuisine.( 7*resto) Saudi Arabia. 2017 - 2019
Asst. Restaurant Manager /Supervisor
Manage and organize the restaurant operations.
Motivate and train service staff to provide a professional service.
Assisting in Guest queries, complaints and ensure monthly inventory is updated.
Sanjeev kapoor's groups of restaurants.. (Fine dinning) India 2016 - 2017
Restaurant Sr. Captain
Ensure Guest are greeted and welcomed.
Give trainings, motivating staff, Schedules the sections to give a professional service.
Guest queries, complaints are handled in a professional manner.
Volunteer at work/community
Cooking and collecting foreign
Best Colleague of the Month
Best performer in highest sales
Recognized by the Guest and
Saad Group of Hotels &, Restaurant.( AL khobar) Saudi Arabia 2008 - 2016
Restaurant Cashier/ Shift incharge
Manage the entire operations the Cash section and ﬂoor. End of the day shift reports are prepared with cash ﬂow count.
Revenue sales reports are prepared and send it to Food and Beverage Manager.
Jumeirah International.( Leading hotels chain) Dubai . UAE 1999 - 2007
Guest service assistant
Start the day with a enthusiasm and genuine smile. Answer guest queries in a Friendly manner.
Going extra mile in taking care the retails outlets. EDUCATION
University of Burdwan, (West Bengal.) India
Bachelor's Degree (B.com)
Society of Management science, (Durgapur) . India
Diploma in Hotel and catering management
Analysis of Social marketing and functions.
Volunteer and arrange VIP meetings
Attend trainings in Fire and safety, First aid.
Completed successfully English and Arabic language course.