Mustafa Kader
Lauderhill, FL 33319
**************@*****.***
EDUCATION
Bachelor of Business Administration in Finance August 2019
Florida Atlantic University Boca Raton, FL
EXPERIENCE
Sales specialist January 2020 – present
The Home Depot
Communicating with vendors regarding back order availability, future inventory and special orders.
Recommending, selecting and helping locate and obtain out-of-stock product based on customer requests.
Responsible for accurate order entry and follow up with any customer concern
Head cashier October 2018 – December 2019
The Home Depot
Front line supervision of an average 12 cashiers and three lot associates per shift
Provided training/coaching, daily observation reviews for all cashiers
Establish and maintain a professional environment, ensuring the best possible experience for customers
Managed large sums of cash following strict protocol to assure accountability
Distributed the tills and balanced cash out at the close of business
Sales Associate/Cashier March 2016 – October 2018
The Home Depot
Utilize the various computer programs to investigate inventory and orders
Build rapport with customers to build productive relationships, resolve complex issues and win customer loyalty
Train new associates on procedures
Maintain inventory to ensure merchandise is available and appealing
Crew Leader November 2017 - Present
The Home Depot
INFOCUS Safety Team manager
Show associates the importance of safety and how to prevent injuries
Inspect the Store for any Safety Hazards
Instruct and engage an associate if safety rules are being breached
Made orders for safety gear and equipment ( spill kits, gloves, knifes, etc.)
Hold monthly meeting with team of 8 associates to discuss monthly safety audits of the warehouse
MEMBERSHIPS
National Honors Society April, 2014 - Present
DECA August, 2011- June, 2015
COMPUTER SKILLS
Microsoft Office (Word, Excel, PowerPoint), Prezi