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Employee Relations Executive

Location:
Los Angeles, CA
Posted:
September 10, 2020

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Resume:

Pamela Wolfe

**** ******* *****, *** *******, CA 90045 *************@*****.***

Cell 310-***-****

SUMMARY

Accomplished Human Resources leader with wide-ranging experience across multiple industries, including entertainment, sports, advertising, technology and consumer products. C-suite partner and trusted confidante capable of managing high-level influencers while maintaining discretion, confidentiality and a balanced perspective. Thrives in fast-paced environments that require a high degree of collaboration, flexibility, innovation and aptitude for building cohesive partnerships with business leaders and cross-functional teams. Areas of expertise include best practices in HR and talent management strategies, corporate culture, leadership and talent development/retention.

EXPERIENCE

STARZ Entertainment, LLC, Santa Monica, CA 2016 – 2019 Executive Vice President, Human Resources

§ Reported to CEO and served as trusted advisor, coach and partner to senior executive leaders. Built relationships to rapidly gain consensus around HR organization and talent management strategy and tactics.

§ Facilitated transition of leadership vision from a functionally siloed, domestic-centric lens to that of a cross-functional global company.

§ Built a strong, results-oriented and highly respected HR organization of 18 informed by best practices, business goals, and data-driven analytics and insights.

§ Drove organizational redesign to better align internal teams and stakeholders with marketplace dynamics.

§ Developed and executed fully integrated Talent Management ecosystem and strategy, essential to support management succession, improved leadership capability and business performance.

§ Led transformation efforts to build and sustain Starz culture of Courage, Innovation, Creativity and Collaboration, and support change readiness.

§ Created actionable plans to attract, retain and empower a best-in-class, diverse workforce.

§ Partnered closely with Programming to ensure that the workforce composition was broadly reflective of the demographic of the consumer and locality.

§ Successfully executed on HR initiatives that defined and supported the company’s vision and values.

§ Led HR integration during Lionsgate acquisition, including due diligence, talent management, organizational structure and HR operations.

§ Deployed Success Factors HRIS system to enable HR programs and initiatives (performance management, calibrations, merit/promotions and comp administration).

§ Reviewed, benchmarked and developed company-wide job architecture, including salary grades, ranges and geographic pay differentials.

§ Designed and rolled out new Starz Executive Compensation Program. 11th Hour Staffing / Kreate, Inc, Los Angeles, CA 2015 - 2016 Chief People Officer (Consultant)

§ Functioned in both a hands-on and advisory capacity for daily HR operations / administration for an entertainment staffing company and a production / event planning company.

§ Drafted policy and employment manuals, and negotiated benefits renewals.

§ Ensured HR compliance and reviewed all vendor and independent contractor agreements.

§ Planned and executed office relocation from Marina Del Rey to El Segundo. Creative Artists Agency, LLC, Los Angeles, CA 2004 – 2015 Vice President, Head of Human Resources

§ Built world-class Human Resources function for top talent agency from the ground up.

§ Led and directed HR team of 25 professionals accountable for all aspects of HR operations (talent recruitment and retention, employee relations, benefits, education, compliance, policies and procedures, organizational development, HRIS, training, diversity and culture). Pamela Wolfe Page 2

§ Served as key member of Executive Leadership Team, interfacing with senior partners and management on strategic corporate initiatives and agency business.

§ Oversaw Change Management as the workforce grew from 500 to 1500 worldwide, while integrating new offices and acquisitions. Helped execute two major North American office moves.

§ Created strategies and programs to ensure CAA’s unique collaborative and high-performance culture translates globally.

§ Cultivated future leaders through the Agency Training Program; fostered talent and mentored next- generation leaders.

§ Partnered with Chief Diversity Officer to develop best-of-brand internship programs and spearhead employee committees: Wellness, LGBTQ, Women and Multicultural to promote employee engagement and empowerment.

§ Created and maintained a comprehensive Welcome Process for all new-hires to provide a smooth transition and keen understanding of the culture, while delivering a first-class onboarding experience. Team One Advertising/Saatchi & Saatchi North America Inc., Los Angeles, CA 2001 – 2004 Director, Human Resources

§ Direct report to CEO and contributing member of Vision Group, a committee consisting of the top six executives in the agency, responsible for driving all business initiatives.

§ Key player in agency re-launch – a comprehensive review and revision of the agency’s core culture and image projection to both internal and external clients.

§ Recruited high-level “ideas” people, and developed creative ways of retaining Peak Performers.

§ Created and implemented new performance review process that embodied the agency’s ideas-driven culture.

§ Led team of three HR professionals, responsible for all aspects of the HR function for an agency of 300.

Stamps.com, Los Angeles, CA 2000 – 2001

Director, Human Resources

§ Partnered with Senior Executive team on high-level employee issues.

§ Negotiated new, comprehensive employee benefits programs (medical, dental, 401(k)), resulting in a cost savings of over $250k annually.

§ Drafted Employee Handbook from scratch.

§ Organized and executed mass RIF (240 employees) in three locations (Santa Monica, CA, Irvine, CA and Bellevue, WA).

§ Led team of 13 HR professionals, responsible for all aspects of the HR function. EMI–Capitol Music Group, North America, Los Angeles, CA 1997 – 2000 Manager, Human Resources

§ Acted as core member of Generalist HR team for innovative start-up division of catalog marketing.

§ Assisted upper management in the development of a high performing and dynamic team-oriented corporate culture. Supported client base in excess of 300.

§ Developed internal communication and HR systems and programs: comprehensive new hire orientation, reward and recognition initiatives, performance management and job accountabilities.

§ Coordinated all employee off-site meetings and events, community involvement, wellness and service award programs.

§ Sourced and hired 100+ positions; utilized creative recruitment methods to minimize costs. Pamela Wolfe Page 3

The Walt Disney Company, Glendale, CA 1994 – 1997

The Disney Store, Inc., Corporate Headquarters (Consumer Products/Specialty Retail) Senior Employee Relations Representative 10/96 – 5/97 Employee Relations Representative 10/95 – 9/96

Employee Relations Coordinator 11/94 – 9/95

EDUCATION / CERTIFICATION:

American Academy of Dramatic Arts

Institute for Applied Management and Law

Advanced Employee Relations Law Certificate

HR Management Certification Program

Korn Ferry Leadership Architect Certification

PROFESSIONAL AFFILIATIONS:

Society for Human Resource Management

Professionals in Human Resources Association

Entertainment HR Professionals Network

References available upon request



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