Customer care and Administration

MANDISA BHENGU - AGE : **

************@*****.***

063*******/ 078*******

* *** *****, ******** ******** UMKOMAAS 4170

Objective

To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.

Experience

Umdoni Local Municipality

September 2019 - August 2020

Trainee Receptionist - Receive and welcome customers. Accurately taking jotting messages and distributing to relevant person. Attending to telephone calls, Ratepayers and visitors and refer them to appropriate person. Attending to online queries that are directed to customer care and forward to relevant official. Receiving hand delivered mail, record it in the incoming mail register and send it to Registry.

Contact: 039-***-**** / 060-***-****

Umdoni Local Municipality

June 2019 - August 2019

Assistant Trainee in the Municipal Manager Office - Scheduling and setting of meetings for the Manager. Scanning of documents and viewing emails sent to MM office mail. Writing of Minutes when asked to sit in a meeting. Receiving and submitting correspondences to relevant official. Record SCM request for MM office in the system. Filling. 039-***-****

Personal Assistant - Mr Stokwe

083-***-****

Umdoni Local Municipality

March 2019 - May 2019

Trainee in Registry and Legal & Estate Department - Filing of legal documents and business licences. - Help in setting venue for VAB hearings, photocopying and distributing needed documents to officials. Assists with tender opening. Postage franking. Printing of proof of residents for ward councillor's. Binding of documents.

Education

TVET Coastal College

2018

N4, N5 & N6 in Public Management

Esizibeni Comprehensive High School

2016

NSC

APS - 28

Skills

Excellent telephone etiquette MS Word proficient Team building Proactive Resilient

Language

English IsiZulu IsiXhosa

Reference

Mr M Ncube - "Umdoni Local Municipality"

Human Resource Deputy

************@******.***.**

039*******

Miss Nosipho Khuzwayo - "Umdoni Local Municipality" Receptionist

********@******.***.**

039*******

Mr E Cambule - "As-Salaam TVET Coastal College"

Lecturer

072*******

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