Manager Software Developer

RAMKUMAR VAITHYAM,CSM,CSPO

Phone 425-***-**** Email *******@*****.*** LinkedIn /in/ramkumar-vaithyam/ Location Greater Seattle, WA

PRINCIPAL TECHNICAL PRODUCT MANAGER

Confident product manager with 10+ years’ experience designing and developing portfolio of B2B and B2C software products and 8+ years’ leading complex projects & global technology programs (SaaS, DevOps, AI, ML, PaaS, IaaS, Cloud, IoT, Mobile Apps). Quick learner with a track record of passionately disrupting tradition through the development of dynamic, client-centric, and innovative solutions and breaking down complex problems into actionable steps to drive product development from conception to launch. Self-starter skilled in dealing with ambiguity, establishing win-win outcomes, defining next steps, and driving successful execution of plans to address technical and business challenges in a rapidly growing and changing environment. Excel in leading cross-functional teams to plan, build, launch, and manage value-driven world-class Software innovations with wide-range of budgets and specifications.

Key Skills & Competencies

Project Management Integrations

Proof of Concepts Rapid Prototyping

Business Case ROI Customer Success

Business Analysis & Product Design

Product & Program Management

Web Mobile eCommerce

Defining & Managing Requirements

Written & Verbal Communication

Agile Development A/B Testing

Data Analytics ETL UX design

Quality Assurance Product Launch

SDLC Methodologies, Cloud, & CI/CD

Professional Experience

THE BOEING COMPANY Greater Seattle, WA 2015 – Present

Senior/Principal Technical Product Manager– IT Product Systems & Enterprise Architecture

Lead Enterprise Architecture, Part Fabrication, and Production Operations Management Teams in delivering innovative, value-creating, enterprise standard software. Spearheading transformation efforts of Boeing’s key operations involving supply chain, engineering, manufacturing, information security, sales, marketing, customer success & enterprise resource capabilities across the entire company.

Selected Achievements:

Tested, launched, and scaled 15 internal products from scratch through Rapid Prototyping and POC with budgets up to $15M

oReduced IT infrastructure spend companywide by $400M and IT run cost by 90%

oTransformed IT services from US focused to Global/Worldwide

oEnabled 50M IT change requests YoY, a 1000-fold increase

Managed program of 50 enterprise applications (Cloud IoT, SaaS, PaaS, IaaS, cloud) and 10 Mobile apps in both IOS and android platform to identify opportunities for streamlining processes, resulting in an annual $100M improvement in quality

Developed cellular network connected IoT System to provide a single access point for accurate information through Wi-Fi network that eliminated $1.5M in YoY costs while providing Boeing’s customers with an unbiased view of aircraft’s health

Streamlined the design/operational process for the Production Operations and Part Fabrication division, reducing lead time to evaluate and design parts from 190-days to 1-day, by owning technical and architectural responsibilities of 50+ applications

Created and deployed agile product development process for Engineers, saving $15M YoY

Led seven diverse teams in an Agile environment (Scrum, Kanban, Lean, SAFe) process improvement initiatives and projects, resulting in saving $400M in operations and increasing airplane quality, representing $7B in market cap value, an ROI of 224%

Evaluated, selected and established projects to implement Splunk Enterprise, Splunk UBA, Turbonomic, SAP, Dassault Systemes, Service Now and Workday for the replacement of legacy systems functionalities, contributing $400M in cost savings

THE BOEING COMPANY Greater Seattle, WA 2013 – 2015

Product Manager Software Developer – Supply Chain Management Systems

Developed cutting-edge and superior software and applications to improve Boeing’s supply chain function. Provided program level leadership in the full software development lifecycle (SDLC), software architecture and applied SCRUM and Agile development methodologies in day-to-day operations. Headed cross-group collaboration to gather and define requirements across web & mobile platforms and identify opportunities to solve problems.

Selected Achievements:

Performed SQL/PL Oracle database design, application development, architecture design and SSIS & SSRS package model design to facilitate supplier management, resulting in a 300% cost savings while increasing productivity by 100%

Developed application features for SINC, TMMS, and SPMS software, maximizing cycle time, improving quality, and enhancing accuracy through automation, allowing IT to scale to 2nd Century Boeing business pace, scale, complexity, and security

Increased productivity by 100% by automating SSIS job scheduling, leading data conversions, developing new software features, and managing SQL server and J2EE java development functions for supplier management applications.

Architected, from concept to launch, the Supplier Insight and Control (SINC) web application, enabling supplier management to access 150+ suppliers’ health, saving $100M+ in costs through mitigation of supply chain and supplier related risks

Redesigned, rebuilt, and relaunched Boeing’s legacy Supplier Insight N Control Portal (SINC), increasing system performance, availability, consistency, efficiency, robustness and scalability by 20X and improving the user experience for 25,000 end-users

NCS & HCL AMERICA Greater Seattle, WA 2012 – 2013

Software Design Engineer – Microsoft V-Contract

Designed software for Microsoft’s Online Services and Lync Division. As a part of the RNR tools project, analyzed business requirements and systematically designed a database for Bing search engine and created various reports.

Selected Achievements:

Authored, installed, deployed, and managed reports for Bing Search data using SQL Server 2012 Reporting Services

Transitioned and optimized Bing Search history data from Microsoft’s COSMOS using SCOPE, benefiting 50M+ monthly users

Collaborated with cross-functional teams to drive 90% product and service improvement of Lync software suite

Reduced human interaction with IT systems, increased cycle time, improved quality, and enhanced accuracy by 100% by designing and implementing automated testing tools and programs

OLTIS SOFTWARE, LLC Greater Seattle, WA 2011

Product Manager Software Developer Intern

Developed and managed software products to meet, and exceed, customer requirements, including tokenization, to facilitate fast, secure financial and payments transactions via mobile devices; banking customers included Wells Fargo, Chase, and US Bank. Performed various tests and validations consistent with test plans.

Selected Achievements:

Developed a suite of mobile applications, including Finance Logix and Oltis software, increasing transaction speed by 100%

Increased customer satisfaction scores by 80% by gathering feedback and requirements and implementing changes

Developed and led global market launch of cutting-edge SaaS solution for payment activity, accelerating average transaction processing time from 24-hours to less than 1-minute

US CUTTER Greater Seattle, WA 2009 – 2011

eCommerce/ERP Implementation Consultant Intern

Installed, trained, and provided live support for 15-employees to use new Coresense eCommerce website/ERP system. Placed new products and updated existing SKUs on two websites, utilizing 3DCart and Magento as eCommerce software, and StoneEdge Order Manager. Transitioned data from Magento website to Coresense order management system.

Selected Achievements:

Worked closely with the product/engineering team to create and manage SEO, SEM, and email campaigns, attributing to a 600% YoY revenue growth and 280% YoY new customer acquisition

Education

Master of Business Administration – Information Systems & Business Analytics 2019 GPA 3.6

University of Maryland – Robert H. School of Business Global Studies Abroad: Japan & Singapore

Master of Science – Supply Chain Transportation & Logistics 2016 GPA 3.7

University of Washington – Civil and Environmental Engineering Department

Bachelor of Arts – Business Administration – Management Information Systems & Information Technology 2011

University of Washington

Certifications & Training

Software Product Management Program Management CISSP Seminar CSSLP Seminar

Lean Six Sigma Green Belt Certified Scrum Master (CSM) Certified Scrum Product Owner (CSPO)

Technology Proficiency

Operating Systems: Windows, Linux, UNIX

Languages: C#, J2EE Java, C++, HTML5, CSS, XML

Databases: SQL, Oracle, Teradata

IDE: Visual Studio, Adobe flex builder, Eclipse, BlueJ

Software & Tools: TFS, SharePoint, VersionOne, JIRA, Splunk, UBA, Turbonomics, Service Now, Ignio, AppDynamics, Workday, Clearcase, Apache Tomcat, tableau, PowerBI, Confluence, ADO (Azure DevOps), Dassault, Tableau, Sharepoint

Platforms: AWS, Microsoft Azure, Google Platforms, IOS, Android

Awards

1st Place at the 2017 Analytics sponsored Boeing Hackathon for developing a cloud IoT related predictive maintenance model for fleet operations which provides business solutions and improve Boeing airplane services by more than $10M

2nd Place at the 2018 Fabrication sponsored Boeing Hackathon for developing an ordering visibility application that reduces expediting fees by $1M associated with orders not making it through existing manual process

2015- Awarded “going beyond and above” award for coaching new team members

2013-2020 Pride@Boeing reward for outstanding work towards BOWE, IPM, QFD, TMMS & SINC projects

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