Siobhan M. Papantonis

** ******* **, **** *******, NJ 08826 • 908-***-**** • adfyk0@r.postjobfree.com EXECUTIVE PROFILE

Key skills include:

• Experience in Quality Assurance and

Customer Service

• Excellent Communication Skills

• Budget Creation/Review

• Identifying Data Trends

• Proactive in identifying issues

• Team Building & Leadership

• Internal & External Communications

• Experience in Developing New Business

• Report Creation/Review

• Managing Timelines and Deliverables

• Data Entry

Technical skills include:

• Proficient in Microsoft Excel

• Proficient in Microsoft Word

• Knowledge of medical terminology

• Proficient in Microsoft Power Point

• Proficient in Microsoft Outlook

• Proficient in Microsoft Teams

PROFESSIONAL EXPERIENCE

Ketolicious LLC, Glen Gardner, NJ

FOUNDER / OWNER (July 2017 – Present).

Notable accomplishments:

• Built a successful business from the ground up

• Oversee daily operations and management of the business

• Responsible for assuring uncompromised compliance with NJ State Rules and Regulations.

• Responsible for managing and implementing business strategy and marketing, including social media and online strategies.

• Responsible for managing all aspects of customer service and resolving issues

• Responsible for reviewing reports and metrics to identify data trends and sales goals.

• Responsible for analyzing metrics to identify areas for improvement

• Responsible for creating and implementing project plans to improve profitability

• Responsible for leading and presenting at team meetings

• Responsible for creating budgets for the company and for clients

• Responsible for analyzing budgets and implementing change orders as needed Daybreak Medical Adult Daycare, Hackettstown, NJ

DIRECTOR/MANAGER (1997 – 1998)

Developed and Managed a medical adult day care center for a full service retirement community. Notable Accomplishments:

• Established, directed and managed an adult day care program focusing on the needs of caregivers and the elderly

• Handled quality control, and daily operations of the facility

• Facilitated communication with clients and families

• Interface between facility and community

• Perform staff evaluations

• Adhere to NJ state regulations.

Sterling Center Medical Adult Daycare, Hackettstown, NJ DIRECTOR OF RECREATION (1996 – 1997)

Milford Manor Skilled Nursing Facility, Milford, NJ DIRECTOR OF RECREATION (1995 – 1996)

EDUCATION & VOLUNTEER

NEW SCHOOL FOR SOCIAL RESERCH, NEW YORK, NY

Masters in Health Services Management, 1996

SUNY GENESEO, GENESEO, NY

Bachelor of Science, Finance

DELBARTON MOTHER’S GUILD VOLUNTEER, 2013-Present

Class Coordinator

Christmas Decorations Chair

Archives Chair

Fashion Show Fundraiser Raffle Coordinator

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