Sales Representative Customer

KAILAH JONES

Owning Mills, Md *****

TELEPHONE: 704-***-****; EMAIL:************@*****.***

EDUCATION

Bachelor’s Degree of Biology Graduate

Johnson C Smith University, Charlotte, NC December 2017

PROFESSIONAL WORK EXPERIENCE

Lincare Medical Sales Representative

Beltsville, Maryland 12/2019- current

●Identifying and attracting new customers by introducing new products, services, and technologies while maintaining existing relationships in an effort to increase Lincare Healthcare sales and exceed customer expectations

●Supporting and collaborating with Healthcare SalesForce in winning, retaining and growing profitable customer accounts of various sizes

●Establish and maintain a relationship with referral sources in the medical community.

●Identify and develop new referral sources. Responsible for obtaining a predetermined number of oxygen set-ups from new referral sources each month

●Conducts in-service for referral sources educating them in the use and application of equipment

●Prepare and submit approved plans for sales territory management. Provide marketing information to management as requested and/or made available

●Understand and provide information on Medicare and insurance procedures, pricing information, and product information to referral sources

●Follows applicable policies and procedures of the Safety & Regulatory Manual regarding General Safety, OSHA (includes the proper use of Personal Protective Equipment), DOT (driving safety), FDA and Emergency Planning

●Proactively develop the knowledge of customer needs and trends to improve customer satisfaction and loyalty

Emergent Biopharmaceutical company Material Handler

Baltimore, MD 12/2018-10/2019

●Receives, handles and inventories specimens at temperatures ranging from temperatures from -196C, and having potentially hazardous properties.

●Responsible for using an inventory management system for data entry and sample tracking.

●Knowledge of company’s products and processes.

●Follows standard operating procedures (SOPs), facility safety guidelines, and Food & Drug Administration

●Follow cGMP regulations CFR parts 210 and 211 where applicable.

●Strong attention to detail and excellent communication skills, written and verbal.

M2 Boutique- Sales Representative Charlotte, NC 3/2016-11/2018

●Work alongside the boutique founder and manager while holding responsibility for marketing and selling merchandise.

●Established a rapport and built long-standing relationships with clients, creating the opportunity to reach out for additional business on multiple occasions.

●Organized innovative networking events to attract new customers.

Conduent Apple Advisor Baltimore, MD 2/2016- 11/2016

●Provide technical and customer support to Apple Products users.

●Gained extensive knowledge for Products.

●Promote and process sales for apple hardware, software and service offerings and register customer information into Apple databases.

●Sell Warranties for bonuses and commission.

Walmart Sales Associate Baltimore, MD 2/2013-11/2015

●Provide great customer service and extensive product knowledge of inventory.

●Sell merchandise and perform cash and card transactions

●Stocking, organizing, and cleaning the store.

INTERNSHIP

American Red Cross

5/2016-8/2016

●Register customers' information into databases

●Help organize and schedule blood donations

●Build relationships and rapport with customer

CAMPUS INVOLVEMENT

Biology Club

National Society of Leadership and Success

Marching Band

SKILLS

●Proficient in Microsoft Office-Word, Excel, and Power Point

●Proficient in Professional Sciences

●SAP Certification

●Veeva

●Salesforce

(K.Jones .2)

Contact this candidate