Assistant Branch Rental Manager

Janae Muldrow

*** ************ **** *** ** E

Hatboro, PA 19040

*****.*******@*****.***

College graduate with experience in marketing management and property management, specializing in leasing in both conventional and student housing markets. Self-motivated individual with a "Ready to win" attitude, dedicated and willing to learn and execute the business. An excellent communicator with proven leadership and problem solving capabilities. Seeking opportunities to leverage a position in property management on the west coast. EDUCATION: Spring Arbor University, Spring Arbor, MI (May 2015) Bachelor of Science in Marketing RECENT EXPERIENCE:

Assistant Rental Branch Manager- Enterprise Rent A Car Jan. 2020- Current

● Customer service management, employee development, and fleet management

● Human resource management and administering personnel action; coaching, continual feedback regarding employee performance, and discipline action.

● Sales and Marketing/ Financial Performance and training

● Fleet Management and maintenance/ repairs

Management Trainee- Enterprise Rent A Car Nov. 2018-Jan. 2020

● Maintained high performing sales numbers

● Passed Management Qualification interview with impressive knowledge of enterprise’s business

● Record Customer Service Scoring for 4 separate enterprise branches Marketing/Leasing Manager- The Scion Group Jan. 2017 - Nov. 2018

● Develops and maintains relationships with students, parents, various University offices and organizations, and Scion/property staff as well as plan and attend promotional events for property both on site and on campus

● Executes the application and assignment process; recommends changes to improve efficiencies and results.

● Leads staff by example, ensures a professional appearance, a strong work ethic, positive attitude and collaborative team player at all times

● Helps recruit, select, train and evaluate one or more Housing Consultants; Ensures the staff is familiar with relevant housing application and assignment procedures and the features of the community, and that they are assigned to assure sufficient office coverage

Mealey’s Furniture Store- Sales Associate January 2016- May 2016

● Inside sales associate, approached and assisted customers through the furniture buying process

● Provided customers with timely and accurate information as related to product specifics, pricing, delivery and order status and Assists customers with product information, selection and purchase Upper Echelon Marketing Inc. - Marketing Coordinator October 2015-December 2015

● Outside Sales

● Established and maintained client database

● Demonstrate product knowledge and expertise in direct sales role ULTA Beauty- Sales Associate October 2014- October 2015

● Acting MSC and Sales Lead

● Applied strategic sales plan to exceed district expectation in customer loyalty program by 30%

● Educated customers on product and value of promotional items

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