SKILLS AND COMPETENCIES
This candidate Possesses
Excellent oral communication skills, ability to develop effective working relationships, work flexibly across professional and operational boundaries, and communicate professionally with internal and external stakeholders at all levels.
Proactivity is a key strength while learning habits and skills are tools for my good deliverables.
Have demonstrated significantly, the knowledge of working in a managerial role at an Executive level within an Engineering, Telecommunication and Regulatory environment.
I demonstrate commendable success in planning and managing projects, from inception to completion and delivering on target.
Proven ability to inspire and motivate a team of professionals, and foster enthusiasm and innovation.
Knowledge of political and government processes
Ability to write executive reports and strategy documents on complex operational issues.
Ability to communicate effectively at a senior executive level, and with external stakeholders with high level of diplomacy.
Flexibility to work outside normal working hours when required
Ability to read, interpret and apply information from files, drawings, catalogues reports and manuals
Proficiency in MS office packages including MS Office Project Professional.
WORK EXPERIENCES
JULY 2019 – DATE
21ST CENTURY EVOLUTION SYSTEMS
IKOYI, LAGOS
PROJECT MANAGER (PM)
Project Management:
Manages Projects both from the office and at sites locations.
Presently managing the installations all Extra Low Voltage and ICT systems at the First Marriott Hotel International currently undergoing finishing in construction at Lagos, Ikeja
This candidate is responsible for the Operational Control and Management of teams of workers including Lead Operators at specific client sites
Develop milestones, tasks and activities from start of every specific project to completion.
Attend Project site meetings and make representation for Evolution Systems
Management of workforce at specific client’s sites including the development of contract delivery to the customer.
I ensure a high level of client satisfaction is delivered, and suitable level of staff are supplied for individual tasks.
The Technical Manager prepares the timelines for all tasks and activities at client site.
Operational Management:
This candidate makes sure risk assessments and method statements are maintained for all tasks, regularly reviewed, communicated to and understood by all Technical Staff at site.
The Technical Manager see to it that all Technical supervisors are technically sound and qualified to lead the technical implementation staff at sites.
Client Management:
Did all I could to upsell additional services to sites.
Ensure all paperwork such as daily record sheets, reports and photos are promptly received.
The Technical Manager is responsible to see that all client tasks are carried out to a high standard, paying attention to quality and safety
Responsible for the total compliance with QHSE (Quality, Health, Safety and Environment) requirements are met and maintained at all times.
Manage and record accurate information for the provision of invoices against contract scope in a timely manner.
DEC 2016 – JUNE 2019
JEETH ELECTRICAL SERVICES NIGERIA LIMITED
Surulere, Lagos
PROJECTS AND OPERATIONS MANAGER (SPOM)
Has been responsible for the registration, set up of the organisational structure of the company.
Largely responsible to building a bridge of partnership to own the only franchise at the moment in West Africa of a Wireless Telephony PABX intercom system with FlyingVoice VoIp Solution Providers in China. All about the franchise and partnership were developed, negotiated and completed by this candidate.
Responsible for the initial recruitment of adhoc staffing with the organization.
Reports directly to the Chairman of JEETH Electrical Services Limited
The Project Director is the leader of JEETH processes with overall operational management r in completing JEETH process as well as serves as her primary spokesperson.
Manages the activities of all members of the Planning Team as they are involved in the projects, including Partnership Contacts, and accounting, communications, and administrative staff assigned to the project.
Oversees all consultants and contractors to ensure contracts and agreements are executed and implemented to the satisfaction of the company and all clients.
As Director of Operations, this candidate functions as External liaison with relevant external stakeholders which include (but are not limited to) professional bodies, other professional regulators, and government agencies.
Develop and implement the strategy for Operations, Sales, Customers’ Relationships with the company policies, risk management strategy and overall business policies.
Oversee budget, ensure financial accountability, funding, business development and financial activities of JEETH.
Handles and Manages all Pre-Sales Operations and closing up of financial deals for the company
Develops and monitors all trade policies in compliance with the company laid down rules of operations.
OCT 2014 – JUNE 2016
KAPSTONE SOLUTIONS NIGERIA LIMITED
Victoria Island, Lagos State
HEAD PROJECTS AND ENGINEERING SERVICES (FREE-LANCE CONSULTANT)
Head all operations and the running of KAPSTONE as an organisation.
Design and application of all skills as listed below for efficient management of the organisation.
See to the communication flow network within the company and that with the clients and client organisations.
Experience
Helps clients to get as much as they can out of their facilities (building and equipment) by assisting them in meeting their business objectives.
Responsible for overseeing procurement and installation stages as well as installed equipment at client premises or facilities.
Design, prepare and oversee the effective workability of the service level agreement with the client by providing routine maintenance systems for all facilities installed.
Maintain all forms of relationships with other vendors and consultants in meeting the need and specific objectives of the client/customer as it were.
MARCH, 2012 – SEPT, 2014
MICROSINE SYSTEMS LIMITED
Ogudu G.R.A, Ikeja, Lagos State.
PROJECTS MANAGER
• Manage simultaneously various projects within project Engineering department as required including technical validation and preparatory activities (like RFAs, tenders, LPOs, authorities,).
• Manage resources allocation and plan scheduled project timelines.
• Present reports defining project progress, problems, risk and solutions.
• Implement and manage project changes and interventions to achieve project outputs.
• Defines the quality assurance requirements, inspection/test methods, and workmanship standards on new and existing designs, processes, and purchase materials used in integrating electrical systems. Monitor quality level. Support and monitor the integration process to ensure that quality is maintained at an acceptable level within budget parameters.
• Administer Service Agreement with all clients; ensure consistent application of company’s standard operating procedures for equipment repairs and maintenance
• Providing a system to ensure the installed units and solutions are consistent with company standard, and the system designed meets the client’s objectives.
• Communicate with all stakeholders at technical, financial and business levels during the life circle of the project and responsible for the after sales service – customer support, education/training; and quality assurance.
JUNE, 2007 – DEC, 2011
WOODSTOCK ELECTRONICS LIMITED
Ikoyi, Lagos State
PROJECT MANAGER
Key Responsibilities:
Liaise with Construction companies for projects initiations and supervise the civil works of any form with my team and sub-contractors at sites.
Worked with clients, colleagues and other stake holders to determine the scope various projects. Established, maintain and manage communications in-house as well as with clients on project issues and handle all the disparate elements needed to deliver the respective projects on time and within budget. Represent Woodstock at project site meetings.
Was making sure I prepared and maintained project budgets and schedules with specific timelines and clarity of roles and responsibilities. Projects tracking methodologies were employed to monitor progress and ensure project cost objectives and schedules/timelines are met on-time or earlier.
Assess resource requirements for assigned projects and coordinate these requirements with Project Coordinator to determine staffing levels. Supervision of all project resources with respect to schedules and accountability to the projects.
Proactively identify possible risks to projects and proffer solutions to mitigate such risks.
I constantly ensure Sub teams work in harmony and ensure the company’s schedule of work fits into the client's overall construction schedule, with conflict resolution as an integral part of my responsibilities at projects sites.
Prepared standard ad hoc management reports and presentations for assigned projects. Prepare Financial Reviews and Project Summaries (a closing report) at completion of each project
A complete definition of quality assurance requirements, inspection/test methods, and workmanship standards on new and existing designs, processes, and purchase materials used in integrating AV systems were systemically handed down by me to the company.
Administration of Service Level Agreements with all clients.
PROJECT ACHIEVEMENTS
Project Managed (Initiating, Planning, Execution/Implementation and successful Completion of the following projects Inclusive of Civil Constructions Works);
Lagos State Government House, Alausa, Ikeja: Supply and Installation of
Audio conference system as well as Boardroom/Meeting room presentation system
Integration of Video conference system with the AV distribution system.
Cross-River State Government, Calabar: Same as above
Pan Ocean Oil (Lagos and Warri): Same as above
Zenith Bank, HQ: Supply and installation of Boardroom and Meeting room presentation systems in their international boardroom and 7 other meeting rooms.
Zenith Bank, Ademola Adetokunbo Branch: Supply and installation of Boardroom presentation system.
Afribank Plc, HQ: Supply and installation of Boardroom presentation system.
MTN Nigeria Limited: Supply and installation of Boardroom presentation with Video Conference system.
Zain, HQ 8 Meeting rooms: Same as above
NED Bank HQ: Same as above
Kwara State Government, Ilorin: Same as Lagos Government House
Axari Hotel, Calabar: Supply and Installation of Audio conference system
Peggy’s Pointe, Abuja: Supply and Installation of Multi room Audio and Video distribution systems
Project Managing of Supply and Installation of Multi room Audio and Video distribution systems in over thirty-five (35) private/residential houses.
NOV 2003 – JUNE, 2007
NTTS (ALCATEL) NIGERIA LIMITED
Victoria Island, Lagos State.
MANAGER ENTERPRISE SOLUTIONS (PRE-SALES)
Report directly to the Managing Director and take any responsibility as assigned.
Design, Prepare and carry out Power point presentation using Microsoft Office Power Point with aim of showing/demonstrating the product features to customers.
Design customers’ solutions with the use of Alcatel Actis file software to meeting their specifications as regards purchase of any of the Alcatel Enterprise Voice switches/PABX.
Installation, Configuration and Management of Qatar Airways with Wall Board management and Oak Pensions Call Centre solutions.
Receive all survey requirements from the Technical department and having designed the ACTIS file; prepare the Quotations and Job scopes for any client.
Meet Clients/Customers on regular basis in pursuance of projects quoted for but not yet executed in order to convince them for systems purchase.
Direct selling experience in the field of PBXs, Voice Mail Systems, Call Centre, IVR, VoIP and ISDN/CTI applications. In addition, the candidate possesses sound knowledge on Structured Cabling, Converged
PROJECT MANAGER – VOICE/DATA
Supervise all Projects, Projects Sites and Engineers, in terms of installations, configurations, implementation and operations.
Supervise Customer Service team in meeting over all objectives.
Develop and implement process and procedures to ensure customer satisfaction and the objectives set to maintain Customer Service.
Ensure smooth business flow of the operational divisions such as Customer Service and technical call center, repairs/returns and spare products.
Manage Customer Service staff through pre-selection, recruitment, orientation and employee training.
Manage subcontractors and service partner like VGC communications and 21ST Century limited.
PROJECT ACHIEVEMENTS
Design, Presentation by power point, Implementation of the Games Stores data and Alcatel voice switches and the Installation and configuration of same including DECT mobiles in the Alcatel voice switch. All these included the supervision of all site engineers.
Design, Installations and Configuration of AZ Petroleum, Ajaokuta Steel Company and South Atlantic Petroleum where Alcatel switches were installed with several applications ranging From Call Center, Account Billing systems to voice guide installations.
Conduct of Project Management, Consultations and Configuration Trainings for all Senior and Junior Engineers as well as Preparation of bill of quantities for customers quotations on product purchased.
SENIOR PROJECT ENGINEER
Directly responsible for all technical aspects of a project proposal through field commissioning
Conduct site surveys, receive site surveys from site Engineers, designs and develop layouts and Network cablings plan both for Voice and Data, interface wiring and associated site work during pre and post-sale phases.
Generates installations and cut over specifications
Interfaces with customers and engineering staff on scheduled basis to discuss progress and changes including cut over and meeting with customer at sites.
PROJECT ENGINEER
Installations, Programming and Maintenance of ALCATEL OmniPCX Office, OmniPCX Enterprise and OmniPCX 4400 Switching equipment. Installation of Voice over IP protocol, Voice and Data Networking coupled with E-1 AND E&M connectivity.
Administration of the Omni Vista 4760 for call center Supervision. Design and implementation of all Project Sites, supervision and co-ordination of all site Engineers.
PROJECT ARCHIEVENEMTS
Design and Installation of Globacom, Emirate air-line and TiTV (all in Lagos) and CTL in Port Harcourt call center distribution and supervision with the use of the Alcatel OmniPCX Enterprise PBX switching systems; software programming and the configuration of the switches installed
APRIL 2001 – OCT 2003
THE ROCK FOUNDATION MISSIONS
Ikoyi, Lagos State
Assistant to Director of Conferences/Events and Missions (VOLUNTEER STAFF)
Handled all administrative assignments and on site management of events and systems set up.
Collation of data and reports with necessary fillings done for all branches of the Rock Foundation Missions
Handling of all official itineraries of the directorate.
JUNE 1997 – FEB 2001
NEET (PANASONIC) NIGERIA. LTD
Victoria Island, Lagos State
FIELD AND SYSTEMS ENGINEERING.
Was involved in several projects as it relates to the service calls and installation of Home/Office Voice communication Automation systems.
Cable wirings and Conduit installations.
EDUCATION
2014 University of Lagos, Akoka, Lagos State
(M.P.M, Masters in Projects Management) – In View
1989-1995 Ambrose Alli University Ekpoma, Edo State
(B. Eng Electrical and Electronics)
CERTIFICATIONS AND COURSES
PROJECT MANAGEMENT COLLEGE; U.K (Executive Master’s Certificate in Project Management – PRINCE 2) NOV, 2008
PROJECT MANAGEMENT COLLEGE; U.K, Lagos center (Project Management Practitioner)
MARCH, 2010.
LAGOS BUSINESS SCHOOL (Executive Project Management Course), NOV, 2007
Alcatel University, France (Application Certifications)
AQFP (Alcatel Qualified Field Professional) in Enterprise solutions.
ACFE (Alcatel Certified Field Expert) in Alcatel Contact Center Solutions
AQPS (Alcatel Qualified Pre-Sales Professional) Enterprise and Office Solutions
Reference
To be provided upon request.