571-***-****

adfy77@r.postjobfree.com

Arlington, VA

Tova Yarbrough

OBJECTIVE:

My career objective is to become the primary liaison between both internal staff and clients. I have a strong understand of how to communicate effectively to non-technical and technical individuals using proper terminology. In order to achieve my objective, I need to understand what it means to be a team player and gain experience working alongside internal developers, UX designers, subject matter experts, etc. and experience working client side.

AREAS OF EXPERTISE:

Business and System Analysis Waterfall, Scrum, and Agile Methodologies Software Development Cycle User Acceptance Testing Quality Control and Assurance

User Stories & Use Cases Generation and Refinement Business Process Modeling Requirements Gathering EXPERIENCE

ICF Next - Fairfax, Virginia

IT Business Analyst

Project Name: National Cancer Centers (NCI) Smokefree Program January 2019-Current The Smokefree program is a suite of web and mobile based smoking cessation tools providing evidence-based information and support to smokers who want to quit. This program was tasked with the creation and maintenance of the NCI Smokefree Drupal 8 websites and QuitStart mobile application to provide information about risks of smoking and prevention methods to quit. Responsibilities included but not limited to:

• Responsible for creating and updating testing documentation such as requirements documents, test strategies, test plans, system requirements, acceptance criteria, etc.

• Participate in daily stand-up calls with developers, UX designers, content SME’s, and Project Managers

• Assessed risk for new development work by low, medium and high levels of risk (provide recommendations on how to mitigate risk)

• Conducting Quality Assurance Testing on mobile applications and website development in a test lead capacity

• Utilized management tools such as Zeroheight and JIRA to communicate/share designs, expected functional behaviors and additional stakeholder information

• Created comprehensive package outlining mockups/wireframes for the mobile application QuitStart

• Utilized PHP software to conduct Automated Testing for websites

• Created weekly progress reports for Team Lead/Maintained spreadsheets of estimated time project would work require (forecasting)

• Conducted 508 compliance testing and reported results to development team ensuring applications are WCAG 2.0 compliant

• Conducted Speed Performance Testing to validate the load times of pages on websites

• Conducted Visual Testing ensuring websites and mobile applications on desktops and mobile devices are aesthetically pleasing and comply with W3C HTML and CSS standards

• Responsible for End to End Testing websites & mobile and Regression Testing

• Minor involvement in reporting data from Google Analytics and Firebase to the Analytics team

• Acted as a backup to Project Lead; When Lead is unavailable, I would run the stand-up call. IT Business Analyst

Project Name: National Cancer Centers (NCI) Digital Toolkit Program January 2019-Current The Digital Toolkit project was launched to provide accurate health information about the effects of smoking to 5 college cancer centers in the United States. The intention of the project is to ensure young adults learn more about the negative effects of smoking. Responsibilities included but are not limited to:

• Responsible for creating and updating testing documentation such as requirements documents, test strategies, test plans, quality assurance flowcharts, acceptance criteria, etc.

• Participate in daily scrum calls with developers, UX designers, content SME’s, and Project Managers

• Assessed risk for new development work by low, medium and high levels of risk (provide recommendations on how to mitigate risk)

• Conducting Quality Assurance Testing on mobile applications and website development in a test lead capacity

• Utilized management tools such as Zeroheight and JIRA to communicate/share designs, expected functional behaviors and additional stakeholder information

• Utilized PHP software to conduct Automated Testing for websites

• Created weekly progress reports for Team Lead/Maintained spreadsheets of estimated time project would work require (forecasting)

• Conducted 508 compliance testing and reported results to development team ensuring applications are WCAG 2.0 compliant

• Conducted Speed Performance Testing to validate the load times of pages on websites

• Conducted Visual Testing ensuring websites and mobile applications on desktops and mobile devices are aesthetically pleasing and comply with W3C HTML and CSS standards

• Responsible for End to End Testing websites & mobile and Regression Testing IT Business Analyst

Project Name: Federal Trade Commision EFiling Help Desk June 2019-Current The Federal Trade Commision relied on ICF to monitor the company help desk ftcefile.gov. Responsibilities included but are not limited to:

• Designated Scribe; Updated weekly Agenda and documented meeting minutes

• Responded to emails and calls from FTC personnel TEKsystems - Falls Church, VA

IT Recruiter July 2018 - Dec 2018

• Managed relationships with multi-talented IT professionals such as Business Analysts, Project Managers, Developers and more

• Addressed concerns and requirements of consultants when looking for a new opportunity

• Developed understanding of how IT consultants operate in terms of what programming languages are most used and various methodologies put in process to accomplish tasks Juniper Networks – Herndon, VA

Marketing Intern Summer 2017

• Helped assist, foster and grow Fortune 500 campaign initiative

• Developed personal databases for multiple account managers

• Databases consisted of key personnel within Fortune 500 companies that would be involved in business transactions and sales to increase Juniper revenue SunRunr of Virginia, Inc. - Harrisonburg, VA

Marketing Intern Oct. 2016 – Jan. 2017

• Assistance in Brand Development

• Assessment of Marketing position and analysis of differentiation by comparison of competitors

• Helped advise marketing niche and potential target markets

• Assessment of multiple marketing proposals to distinguish clear strategy Media Relations Intern

• Overall management of company website

• Helped redesign website to increase customer views

• Implementations of promotional items

EDUCATION

James Madison University, Harrisonburg, VA

Marketing, B.B.A; Minor in Computer Information Systems Graduation – May 2018

Leadership

Member – JMU Club Basketball Team

Member – JMU Disabilities Note Taker

• Took, managed and organized notes for physically challenged college students Member – Delta Sigma Pi

• Professional Business Fraternity at James Madison University

• Participation in community service events (St. Baldricks, etc.) Member – JMU MYMOM (MakeYourMarkOnMadison)

• Leadership program responsible for training college students to work together and accomplish goals

TECHNICAL ACUMEN

Microsoft Word Excel PowerPoint SharePoint BP Modeling with UML 2.0 Structured Query Language

(SQL) HTML CSS SPSS Salesforce and CRM JIRA 508 Compliance ZeroHeight Google Analytics

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