Social Media Sales

ESTHER ADESINA

EMAIL: ****************@*****.*** PHONE: +234**********, +234**********

ADDRESS: **, ******* ******* ******, *******, Ejigbo, Lagos. DATE OF BIRTH: 7th December, 1994 GENDER: FEMALE SUMMARY

A passionate, result-oriented, self-driven and enthusiastic personality with a diverse skill set and a strong desire for success towards achieving organizational goals. Dedicated learner and a proven sales representative, majoring in retail environments. Maximize bottom-line performance through offline and digital communication channels with key focus on customer satisfaction. Team coordination and liaison to ensure seamless workflow, prompt delivery and customer satisfaction with a clear goal for profitability in line with the objectives of the organization.

Strives for precision and excellence at all positions and in all circumstances, with the acquisition of new skills to ensure job delivery.

CAPABILITIES

Strong verbal

communication

Project management

Team liaison

Reporting and

presentation

Research and Analytics

Sales

Social Media

Management

Digital marketing

Content writing

Graphic design

Website

Administration

Use of Microsoft Office

tools.

WORK EXPERIENCE

PERSONAL ASSISTANT AND DIGITAL MARKETER, RefinedNG March 2020 – June 2020

Content writing and administration of the company’s website.

Formulated high-quality, novel, written and visual content for the company's website and social media platforms.

Day-to-day management of the company’s social media accounts and campaigns.

Development and implementation of a follower-driven strategy on the company’s social media handles.

Built a social media presence by maintaining a solid online presence and monitoring the company’s brand.

Generated leads and further conversion to sales.

Daily correspondence and liaison with clients and customers.

Oversaw customer service provided via email and social media. HEAD OF OPERATIONS, SARDONYX WEARS February 2018 till date

Development of organizational strategy.

Development and phased-execution of 360 degrees communication plan.

Converting leads to sales and managing client relationships through all phases of the sales cycle.

Overseeing the design and development of bespoke foot wears for customers.

Working closely with the customers and assisting them with complaints or inquiries related to products, services, or purchases; even after-sales. TEACHER, ELSHADDAI SECONDARY SCHOOL June 2015 – May 2016 BENUE STATE (NYSC)

Prepared and delivered lesson plans and instructional materials that facilitated active learning.

Developed schemes of work and tests that are in accordance with established procedures.

Maintained discipline in accordance with the rules and disciplinary systems of the school.

Observed and evaluated students’ performance and development, and prepared required reports on students and activities.

Supervised classes to ensure all students are learning in a safe and productive environment.

SALES AGENT, COYCA GOLDEN INTERNATIONAL August 2015 – May 2016 BENUE STATE.

Detecting potential customers, demonstrating products benefits, making offers, negotiating, closing sales, and offering after-sales support.

Maintaining positive business relationships to ensure future sales. EDUCATION AND CERTIFICATION

Member, Chartered Institute of Personnel Management of Nigeria (in view) 2020

M.Sc. Industrial and Organizational Psychology (Distinction) 2019 University of Ibadan, Ibadan, Oyo State.

B.Sc. Pure and Applied Chemistry (Honours) 2015

University of Ibadan, Ibadan, Oyo State.

Project Management Professional 2015

POSITIONS HELD

General Editor, Faculty of Science Press Organization, University of Ibadan. 2012 – 2014 General Secretary, Youth, Health and Career Development Club 2012 – 2014

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