Customer Media

Yonglee Kry

Danbury, CT ***** • **********@*****.*** • 203-***-****

Education

University of Hartford West Hartford, CT

Bachelor of Science in Economics and Finance 2014-2018

Cumulative GPA: 3.1 Major GPA: 3.71

Skills

Computer: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Dynamics NAV, Trade Promotion Management Software, SAP, Customer Portals

Work Experience

Unilever, Shelton, CT

Deductions Analyst, April 2019 – April 2020

• Responsible for requesting missing backup related to customer deductions/overpayments, researching customer disputes and seeing them through to clearing

• Responsible for activities related to on time payment and collection of past due invoices, including root cause analysis, reporting and management of the corrective solutions, partnering with internal and external customers

• Performed root cause analysis and resolution for customer deductions

Media Storm, Norwalk, CT

Media Billing Administrator, January 2019 – April 2019

• Collected and verified advertising / media invoices as well as confirming performance under delivery

• Executed basic functions in Strata business system which included matching and entering invoices

• Rectified all billing discrepancies as well as prepared and sent all credit memos to the appropriate vendors and internal buyers / planners

• Managed approximately 5 – 10 clients from budgeting and pre-campaign analysis to billing/spending and post campaign reporting and tracking

• Supported accounting team with month-end accruals

• Developed and maintained strong relationships and communication with other Media Storm departments and partners

Harvest Hill Beverage Company, Stamford, CT

Deductions Analyst, August 2018 – January 2019

• Researched documents and performed due diligence to validate claims and disputes

• Managed incoming and past-due payments from customers

• Collaborated with logistics and accounting departments to coordinate customer accounts

• Generated daily reports using Microsoft Excel/Microsoft NAV

Activities

Intramural Softball, University of Hartford, West Hartford, CT, Team Member, March 2015-May 2018

War Memorial Basketball League, War Memorial, Danbury, CT, Team Member, January 2019-Present

Volunteer Experience

Various Hillel Shabbat Events, West Hartford, CT, Volunteer, 2017-2018

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