Front Office Assistant

Curriculum Vitae

PARVEEN KUMAR SHAH

* : H.No.*53 K-2 Block

Sangam Vihar New Delhi -110080

: +91-989******* (Mobile)

/ : ***********@*****.***

Objective

To seek a challenging position with an internationally competitive organization so that I’m able to invest all my professional expertise, qualifications & valuable experience to contribute to successful organizational & personal growth.

Synopsis

06 years of hospitality experience.

Strong understanding of public relations & inter-departmental co-ordination

Strengths

Drive for results

Excellent people skills

Client management skills – typically interfaced with the leadership team & functional managers through out career

Strong business communication & presentation skills

Professional Qualification

Done One and Half Year Diploma In Food & Beverage Service From Delhi Institute Of Hotel Management (DIHM) Lajpat Nagar New Delhi.

Educational Qualification

Intermediate From NIOS Delhi.

High School From CBSE Delhi.

Computer Skills

RMS

IDS

HMS / WIN HMS

LUCID PROMIS

MS OFFICE TOOLS

Known Languages

English – Read, Write, Expert

Hindi – Read, Write, Expert.

Work Experiences:

Present Work Profile:

Providing escalation support for all corporate / consumer clientele interacting with client leadership teams for event strategy planning & execution

Promoting room sales by way of packages and special tariffs & Revenue Management’s tools.

Managing Hotel room inventory in terms of portals reservation & working effectively on .G.D.S.

Generating massive business support from agents by offering fam groups.

Co-coordinating with the Group Leader & emphasizing to convert the plan for groups & offering discount on F&B to promote F& B sale.

Stress on more value added service to corporate - in order to have them as repeat clientele.

Inter-departmental co-ordination with the F&B., Housekeeping reservation for successful event execution.

Ensuring effective compliance with standard billing & operational procedures.

Interacting & dealing with Travel Agents & Corporate Companies.

Achievements:

Rewarded as Best Employee for the Department in The Sentinel Hotel Delhi.

Hobbies:

Listening music, playing cricket.

Personal Profile:

Father`s name: Mr. D.R Shah

Mother`s name: Mrs. Sunita Devi

Date of birth : 6th March 1989

Marital status: Married

Nationality : Indian

Parveen Kumar Shah

December 2017 to Till Date

The Sentinel Hotel, Jasola, New Delhi (AGS Developers Pvt Ltd) – Assistant Front Office Manager.

April 2017 to November 2017

The Sentinel Hotel, Jasola, New Delhi (AGS Developers Pvt Ltd) – Duty Manager.

March 2014 to April 2017

Africa Avenue Hotel GK-1 New Delhi (Shri Balaji Hospitality) - Front Office Executive.

January 2013 to February 2014

Mapple Exotica, Chattarpur New Delhi (Mapple Groups Of Hotels) - Front Office Assistant.

August 2011 to December 2012

Hotel TE New Delhi, Gk-1 (Thapar Groups) - Front Office Assistant.

January 2011 to July 2011

Hotel TE New Delhi Gk-1 (Thapar Group) – F&B Service As a Steward.

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