Sales Manager

Xiaoqin Yi (Shirley)

***** ** *** ** ******** AB T6J 4T9

780-***-**** ***********@*****.***

HIGHLIGHTS OF QUALIFICATIONS

10+ years of experience in customer services and marketing/sales

Bilingual in English and Chinese

Team player, quick learner, and goal-oriented

Implement additional processes that drive profitability

Proven ability to increase sales through upselling techniques

Prioritize multi-task, handle high volumes, and meet deadlines

Independent, responsible, positive, punctual, motivated, and reliable

Strong communication skills with customers and provide exceptional service

WORK EXPERIENCE

Food court attendant 2020

Bourbon St. Grill, Edmonton

. Cashier

. Prepare and serve food to customer

Sales Associate 2018 – 2019

Once Upon A Child, Edmonton

Checked, organized, and tagged the second-hand children clothes

Stocked, replenished, and organized with accuracy and efficiency

Provided outstanding customer service to increase the sales achivements

Business Manager 2011 – 2015

Jia Cheng Co. Ltd., China

Achieved a 50% increase in sales volume within first year as a manager

Organized and directed market research projects to determine customer needs

Composed the detailed reports of survey results for coorporate management team

Sales Associate 2005 – 2011

Medical Company, China

Able to organize meetings. I have run meetings for my company Bayer to help sell our medicine in hospitals.

Developed the user markets to promote new products

Communicated with the users to get feedbacks to report to the producers

Sales Associate 2000 – 2004

Apple Store, China

Guided customers through their purchasing experience

Found the right products for the customers and customer demands oriented

Received payments by cash

EDUCATION

English language training level 5 December 2019

Assist LINC class, Edmonton, AB. LINC 5

English as a Second Language at University of Alberta 2017

Diploma in Faculty of Marketing 1998

Luzhou Education College, Sichuan, China

Contact this candidate