Sales Manager

RESUME PROFILE

OF

SERALOKE MOSES AUBREY

CONTACT INFORMATION

Residential Area : 161 Xubeni Section

Tembisa

1628

Contact Numbers : 071-***-****

E-mail Address : *********@*****.***

Career Summary:

I am a well-spoken, energetic, confident and personable person. I am currently working as an Interim Area Sales Manager at South African Airways. My duties include the following: New business development, sales personnel duties, sales support, admin duties, sales and marketing planning team member, customer relationship building, customer relationship management, client visits, market research, cost and pricing, monthly report compiling and leasing with our international stations. Taking lead in planning, implementation, directing and over seeing that all daily duties are executed in time and properly. Ensuring that all procedures are followed towards execution the best service to our customers. I have completed my Marketing Management N6(Diploma), modules completed are: Marketing Management N6, Sales Management N6, Market Research N6, Marketing Communication N6, Business Management N5, Computer Practice N5 and Management Communications N6.

PERSONAL DETAILS

Surname : Seraloke

Full Names : Moses Aubrey

Date of Birth : 1980-11-09

I.D Number : 801***-****-***

Gender : Male

EE Status : African

Languages : Tshivenda, IsiZulu, Sotho and English

Driver’s License : C1

Nationality : South African

Notice period : One Month Notice

SECONDARY EDUCATION

Name of Institution : Tembisa High School

Highest Grade Passed : Grade 12/ Matric

Qualification : Senior Certificate

Year Completed : December 1998

TERTIARY EDUCATION

Name of Institution : University of the Witwatersrand Qualification : Information Literacy

Year Completed : 2000

Name of Institution : Ekurhuleni West College

Qualification : Marketing Management N6 (Diploma)

Year Completed : December 2017

Name of Institution : IATA learning Academy

Qualification : Air Cargo Marketing and Advertising Year : October 2019

COMPUTER LITERACY

• MS Word, MS Excel, MS Outlook, MS Access, Internet and power point.

• Report writing skills.

• Power Point presentation.

ACCOMPLISHMENT

• Marketing Management N6

• Marketing Communication N6

• Sales Management N6

• Market Research N6

• Business Management N5

• Computer Practice N5

• Management Communications N4

COMPETENCY AND SKILLS

• Air Cargo

• DGR Cat6

• AVOP

• Perishable handling

• Live Animal Handling

• NOSA

• Security Awareness

KNOWLEDGE AND SKILLS

• Good verbal and written communication skills, fluent in English.

• Ability to communicate effectively in Tshivenda, Xitsonga, Sotho, IsiZulu and Sepedi.

• People and conflict management skills.

• Attention to details and ability to work under pressure.

• Problem solving and strong negotiations skills.

• Planning, Organizing, Evaluation and Time management skills. WORK EXPERIENCE

Name of company : South African Airways

Employment Date : 01 November 2019 – 31 August 2020 Job title : Interim Area Sales Manager

The Job role:

Prospecting through personal visit, e-mail, telephone, following business leads, Relationship building, solving customer queries via telephone and e-mail and product presentation and providing more knowledge about the product. Rate(price) negotiation with clients. Preparing contracts for new clients.

Name of company : South African Airways

Employment Date : June 2011 – November 2019

Job title : Airline Customer Service Agent

The Job Role:

• Checking-In and allocation of cargo into the warehouse.

• Processing of cargo documents.

• Delivering of cargo and ensuring that all documents are in line with the SARS and SAPS requirement.

• Allocation of cargo according to their commodities.

• All the administrations duties.

• Call center duties.

• Handling of queries and complains from local and international clients through telephone and e-mail.

Name of company : Bridges worldwide express

Employment date : April 2007 – December 2010

Position held : Import and Export clerk

Reason for leaving : Looking for career growth

The Job Role:

Receiving and forwarding of express cargo, Administration duties, Handling of queries and complains from clients through e-mail and telephone. Supervision of courier drivers and prospecting through clients leads.

PERSONAL WORK REFERENCES

Name of Person : Mr. Kekeletso Mokwena

Job Title : Sales department HOD

Company Name : South African Airways

Contact Number : 011-***-****

Mobile Number : 083-***-****

Name of Person : Mr. Mkasi Eric

Job Title : Assistant Manager

Company Name : South African Airways

Contact Numbers : 011-***-****

Contact this candidate