night Supervisor

Elton Henry

Houston, TX ***** **********@*****.*** 337-***-****

OPERATIONS & BUSINESS MANAGEMENT PROFESSIONAL

Staff Management Warehouse Shipping Receiving Management Logistics Leading as a dedicated and knowledgeable Operations and Business Management Professional, career encompasses 9+ years of vast supervisory roles to include Freight Supervisor; Assistant Supervisor Automotive Restoration and Inventory Control Supervisor. With a formal education, working towards a Bachelors in Business Leadership along with various professional training. Illustrates exceptional performance overseeing inventory levels within large, high- freight flow store unit and ensuring 80% full stock-levels at all times. Logistics include coordinating daily deliver schedules regarding Minot Air Force Base Military Police, utilized data including customer schedules, peak delivery times and alternate routes.

EXPERIENCE SUMMARY

Principles & Practices

Hiring Practices

Program Implementation

Inventory Management

Employee Development

Employee Relations

Problem Resolution

Change Management

Customer Service

Business Acumen/Reporting

Collaborative Communications

Management Experience

EXPERIENCE SUMMARY

HOME DEPOT, Houston TX, Feb 2015 – March 2018

Freight Supervisor

Served in a leadership role directing and managing as Freight Supervisor for a high-volume store unit. Expertise includes team management, human resource initiatives, hiring practices, training and development, inventory management, cost control and reducing shrinkage while also meeting P&L requirements. Maintained stock levels, prepared reports and documentation for the company's internal and external audit process.

Recruited, hired, trained and managed over 30 personnel along with wrote performance reviews, monitored training requirements provided on-the-job training while achieving the budgeted sales and providing great customer service.

Facilitated scheduling management which included assigned daily task for staff and rearranged schedule to meet short-falls from call outs

Played integral role mentoring multiple employees later promoted to hourly supervisor positions

Successfully manage high freight flow into store with accuracy ensuring 80% of in store product requirements met

Reduced shrink, waste, utilize the appropriate volume of overtime and costs to improve the efficiency of the stores profits and loss (P&L) through collaborating General Manager

Monitored inventory controls effectively by ensuring 100 % accuracy of price and data entry of cycle count, zero balance, returns to vendor, returns to warehouse and cross channel returns (Dot com).

Meet yearly goals: Conversion rate of over 65% and customer satisfaction 70% or more

Managed and trained staff on safety and use of heavy equipment (pallet jacks, fork-lifts and high-lift ladders ELTON HENRY Houston, TX 77068 **********@*****.*** 337-***-**** PAGE 2 SLUMBERLAND FURNITURE, Minot, ND, March 2014 – November 2014 Warehouse/Delivery

Executed Logistics through coordinating daily deliver schedules with Minot Air Force Base Military Police. Utilized customer schedules, peak delivery times and alternate routes to execute timely delivery in deadline driven environment. Business acumen included maintaining proper delivery authorization documentation. Led with a comprehensive understanding to DOT standards and regulations.

Verified loads against delivery ensuring lean productivity

Performed daily vehicle prechecks before releasing trucks from warehouse

Properly loaded trucks for safe transport of product making in-home deliveries, verifying paper work RYAN GMC, BUICK AND CADILLAC, Minot, ND, May 2013 – Jan 2014 Assistant Supervisor Automotive Restoration

Facilitated in a leadership role with automotive restoration experience including body, paint and detail in a dealership environment. Expertise included team management and establish a solid rapport with sales team and customers.

Performed 30-point check inspection before brining vehicle to front line

Provided excellence as a coaching and mentoring regarding sales and training to maintain customer satisfaction contributing to company success

Restore vehicles to like new condition with a understanding of metal and fiberglass body repair

Maintain strict adherence to dealership policy on vehicle care and operation PFOODMAN HOLDINGS LLC, Belleville, IL, July 2012 – March 2013 Inventory Control Supervisor

Managed and led warehousing and storage practices and housekeep duties for nine staff members. Maintained accurate supply inventory quantity, reordered food and supplies for truck delivery twice a week. Received incoming shipments and reviewed contents against purchase order for accuracy.

Ensured first-in-first out system was properly followed by associates

Stocked and rotated products received in a timely manner.

Oversaw adherence to quality expectations and food quality safety standards

Ordered/tracked inventory and maintain clean stockroom area/assisted with the upkeep of kitchen sanitation standards

Communicated with delivery truck drivers to ensure timely deliveries COURTESY OF TOYOTA, Morgan City, LA, Feb 2009 – Nov 2011 Automobile Technician

Provided customer service to over 5K customers. Performed preventative maintenance including but not limited to vehicle oil changes, tire rotations, tire balance, and vehicle inspections. EDUCATION & TRAINING

Bachelor of Arts Business Leadership, Ashford University Expected Graduation 2020 Supervisory Fundamentals, Home Depot University, 2018

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