Sales Insurance

Pablo A. Muñoz

210-***-**** **** Medical Dr Apt 1722 San Antonio TX 78229

*****.*****.*******@*****.*** linkedin.com/in/pablo-a-munoz-a18390134/ Charismatic and Motivated Business Management professionalwith a career background in risk management, insurance agency sales, and customer service. I enjoy working with all type of people from all over the world. Most experience is focused on direct sales management, agency growth and customer retention. I will like to expand my skills in the underwriting field and making sure risk meets the standards for insurability. I am bilingual, fluently speak English and Spanish. Goal oriented and work great under pressure. Planning is extremely critical for me to meet my goals and the demands of the job. I have Managed multiple teams of 3-4 staff.

Skills

Organized Field Underwriting Great Communicator

Microsoft -Office Products Business Writing Strategies Business planning Writing Proposals Writing Emails Trainer

Bilingual -English and Spanish Professional Sales Risk Management Experience

Agency Owner, Farmers Insurance, San Antonio, TX June 2020-Present

• Careered under the new retail agent program with farmers insurance and the farmers insurance group of companies.

Agency Sales Team Lead, State Farm, Kearns, Utah, October 2018-June 2020 .

• TICA top 18.

• Insurance Fraud and Anti-money laundering course with State Farm Bank Produced a total of $213,914 in new business premiums in first 12 months. Averaged $17,826 / month, 408 policies sold, 254 auto, 82 fire, 35 life, 18 health, 8 loans, 11 deposit products. Agency Manager, American Family Insurance, West Valley City, Utah August 2016-October 2018

• Top agency in 3

rd

quarter of 2017.

• AFLIC award.

• Managed a team of 3 producers and 1 customer service representative.

• Conducted an average of 15 personal insurance reviews per week. Insurance Producer, Pronto Insurance Gen. Agency, San Antonio, Texas December 2015-July 2016

• Sold and offered insurance products.

Route Sales Manager, Crazy Frog Pest Control LLC, Seattle, Washington April 2015- June 2015

• Sold and managed quarterly services for 77 accounts.

• Trained 2 new sales representatives.

Sales Advocate / Customer Service Rep, Cricket Wireless, San Antonio, Texas November 2011-April 2015

• Sold cricket phones and products demonstrating client how to get the most out of their device.

• Simplified technology for customers.

• Developed repeat business for company.

• Processed payments and balanced receipts for the day.

• Made daily bank deposits, weekly sales and inventory reports. Education

AAS, Business Management, LDS Business College Salt Lake City, Utah. 2018- 2020 General Education/ Entrepreneurship, SAC, San Antonio, Texas. 2014-2015 Thomas Jefferson High School, San Antonio, Texas. 2007-2011 Certification/ Licenses

• Property and casualty, life and health insurance producer license -Utah 586447

• Property and casualty, life and health insurance producer license -Texas 2066074

• Completing all continuing education requirements.

• FEMA- National Flood Insurance Program

Complementary Experience

Full Time Missionary, The Church of Jesus Christ of Latter-Day Saints, Texas Fort Worth Mission. September 2012- Sept 2014

• 24-months self-funded service providing instruction, guidance and counseling on lifestyle improvements to youth and adults.

• Assisted in training new volunteers and developed methods to meet needs of a diverse contact based.

• Supervised a peer group of 12 as a district leader and later selected to oversee efforts of 4 districts with a total of about 24 peers

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