MILRINE RICAFORTE YU
DOMINO’S PIZZA BUILDING, AL BARSHA,
DUBAI, UAE
EMAIL (*****************@*****.***)
MOBILE # 050*******
OBJECTIVES:
I am seeking the opportunity to expand my customer service skills and experience in a busy, challenging role. I am a strong team player who always completes tasks on time and to a high degree of quality. My work experience demonstrates my ability to juggle multiple tasks and work independently or with others.
SKILLS AND ABILITIES:
Communicating Skills
Strong written and verbal communication skills
Strong customer relations
Experience and ease communicating with a range of people including customers, suppliers, managers and work colleagues
Experience and ease providing customer support (both verbal and written) including describing, suggesting and demonstrating products/services
Administration Skills
Experience with a range of office duties including telephones, mail, filing, inventory and ordering
Event management skills
Strong organizational skills
Computer skills
Hands-on experience with standard office and retail software including Word, Access and Excel
ACHIEVEMENTS/SEMINARS/WORKSHOP ATTENDED:
Theme: “Efficient and Effective Management in the 21 century, A management challenge” sponsored by the Junior Philippine Council of Management- Student in Free Enterprise – Garcia College of Technology.
Entrepreneurial Training / Seminar on Entrepreneurial Leadership hosted by the student in Free Enterprise – Garcia College of Technology Chapter.
Seminar / Workshop on Project Feasibility Study – Junior Philippine Institute of Accountants – Garcia College of Technology Chapter.
Seminar of Entrepreneurship – Students in Free Enterprise – Garcia College of Technology Chapter and Sub – Regional Council Aklan.
WORK EXPERIENCE:
DUTY FREE DUBAI, UAE
DUTY FREE, Terminal 2&3, Dubai, UAE
Braun Promoter
November 21, 2019 – May 18, 2020
Demonstrate and explain products, methods, or services in order to persuade customers to purchase products or utilize services.
Learn about competitor’s products and consumers interests and concerns in order to answer questions and provide more complete information.
Deliver customer services in a Courteous Manner.
CARREFOUR HYPERMARKET
Mall of the Emirates, Dubai, UAE
As a Senior Sales person
From February 7, 2011 to August 10, 2019
Place merchandise on store shelves, pegs and overstock in stockroom.
Insure bin tags are properly placed and shelves faced.
Attach signage to shelves and pegs.
Assist in setting up or reorganizing product displays.
Answer basic customer question while on the floor.
May assist in transporting purchases to customer vehicles.
Handling order support for suppliers ordering with their salesman.
Mailing, faxing, requesting for the suppliers needs and good business communication.
Follow and respect business cycle rules and regulations.
LANDMARK – TRINOMA
Quezon City, Philippines
As a Sales Demo / Jockey
October 26, 2007 – March 7, 2010
To rise of positions of leadership where they devise marketing methods.
To set goals for selling products.
To undergo training to improve techniques and learn skills for closing sales.
To conduct market research to discover attributes of the product’s target customer so the company can fine-tune its marketing efforts.
To prepare marketing materials or write scripts for other promoters to memorize and use while selling the product.
To track the efficacy of marketing campaigns to ensure the company is earning a return on its investment.
SM DEPARTMENT STORE
SM Fairview, Manila, Philippines
As a Sales Demo / Jockey
June 1, 2006 – October 15, 2007
Ensure that each customer receives outstanding service by providing a friendly environment, which includes Greetings and Acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
Maintain an awareness of all promotions and advertisement.
Participate in Year –End Inventory and Cycle Count.
BANK OF COMMERCE
Kalibo, Aklan, Philippines
As a Bank Clerk
August 2004 – September 2005
Recording interest owed to saving accounts customer’s and interest owed to the bank from loans and other investments.
Recording and organizing loan information.
Preparing the monthly balance sheets of checking account customers.
Recording, filling and looking after stocks bonds and other investment documents.
Taking care of records for each customer’s account.
EDUCATIONAL ATTAINMENT:
College: Garcia College of Technology
Kalibo, Aklan, Philippines
School year: 2000 – 2004
Course: Bachelor of Science in Commerce
Major in Business Management
High School: Aklan State University
Banga, Aklan, Philippines
School year: 1996 – 2000
Elementary: Banga Elementary School
Banga, Aklan, Philippines
School year: 1990 – 1996
PERSONAL DATA:
Age: 36
Sex: Female
Civil Status: Married
Date of Birth: October 18, 1983
Nationality: Filipino
Height: 5’3
Weight: 55 kgs
CHARACTER REFERENCES:
Mr. Naji Abdulkader
Category Manager @ MAF Carrefour, Head Office
Mobile: +971*********
Mr. Jerome G. Yu
Supervisor @ MAF Carrefour
Mobile: +971*********