Lorena Montes
Contact
Port Moody, BC V3H 0E4
********@*****.***
Professional Summary
Assertive and enthusiastic manager with 2 years progressive career and significant achievements in office environment. Offering diverse experience across sales, operations management, production scheduling, and procurement. Skilled in strategic selling and building loyal, long-term relationships with customers to drive growth and recurring revenue.
Education
University of Winnipeg
Bachelor of Arts
Linguistics
Insight into aspects of human knowledge and behavior
Languages
English
Spanish
Portuguese
French
Experience
May 2018 – July 2020
Office Manager • Regus
-Managed daily operations, including supervising multiple team members across 2-3 different locations.
-Strengthened operational efficiencies by developing organized filing systems for invoices, customer orders and contract records.
-Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
-Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
-Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
-Quoted and prepared proposals for business services.
-Managed accounts for over 80 clients on the floor and +150 virtual clients.
April 2017 – May 2019
Sales Associate • Olsen
February 2017 – May 2018
Brand Associate • Banana Republic
November 2014 – April 2017
Sales Associate • Hudson’s Bay
Key Skills
-Business Operations Management
-Communications
-Invoicing and Billing
-Administrative Operations
-Time Management
-Detail Oriented
-Customer Relations
-Event Coordination
-Accounts Payable and Receivable
-Team builder
Communication
-Speaking - Honesty
-Writing - Empathy
-Presenting - Open-mindedness
-Active listening - Conflict resolution
-Negotiating
-Team building
-Providing or accepting feedback
-Adapting my communication style to audience
Additional information
Language Partner Volunteer. Aided 6 international students per year to improve language skills.
Hospital Volunteer. Supported surgeons and anesthesiologists with language barriers with patients.
References
Jodi Sheppard – Regus Manager
Norm Cherry – ITS Accounting