Training Manager

Aඌ අൾൾ W ർ ൺආ

Roseville,, NC ***** 916-***-**** ***.******@*****.***

Accomplished with innovative leadership style and expertise in brand positioning strategies; with travel and relocation availability. Outstanding business and financial acumen with abilities in trend forecasting and preparing presentations. Specialties include growing and encouraging others into leadership positions. First-rate leadership, team building, and organizational skills. Accomplished with innovative leadership style and expertise in brand positioning strategies. Outstanding sales and system implementing talents with ability to manage product-related budgets. Great influencing and communication strengths. Course development

Staff Training

Performance monitoring

Leadership training

Development Tracking System Design

Platform Development

Staff development plans

Public speaking

Director of Development, 01/2020 to Current

Clutch Coffee Bar – Mooresville, NC

Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.

Established technical strategy for entire company, accounting for overall business goals, budgetary limitations and resource allocation.

Supervised team duties related to decision support and business intelligence for business users. Cultivated cooperation through monthly meetings designed to foster inter-team camaraderie. Worked with senior management to define project scope and direction, creating inter-departmental frameworks to drive successful project execution.

Designed and deployed internal development dashboard to provide single touchpoint to access progress metrics.

Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.

Managed new employee orientation training process for more than 30 employees each year. Reviewed and edited all training materials for accuracy and company policy compliance. Coordinated ongoing technical training and personal development classes for staff members. Organized and edited training manuals, multimedia visual aids and other educational materials. Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ

S අඅඌ

Wඈඋ H ඌඍඈඋඒ

Trained staff during demonstrations, meetings, conferences and workshops. Conducted training courses and prepared videos for long-term use. Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets. Directed training programs and development paths for managers and supervisors. Trained new hires to perform cross-training exercises with experienced workers. Manager, 04/2015 to 12/2019

Dutch Bros Coffee – Roseville, CA

Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands. Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.

Cross-trained existing employees to maximize team agility and performance. Executed regular process updates to reduce discrepancies and enhance scheduling across weekly calendars and programs.

Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.

Prepared and recommended long-range plans for development of future leadership. Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.

Conducted monthly inventories of raw materials and components on work floor. High School Diploma: 11/2014

Rocklin Independent Charter Academy - Rocklin, CA

No Degree

Sierra College - Rocklin, CA

Eൽඎർൺඍ ඈඇ

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