Personal Assistant, Office Administrator,Executive Assistant
Resume:
ANNA LISSA M. PETALVER, COA
Bur Dubai, Dubai, UAE
*********.********@*****.***
PROFESSIONAL SUMMARY
Certified office administrator with extensive experience in providing support to top management. Works well independently and as a team member. Trustworthy and detail-oriented individual skilled at multi- tasking within a fast-paced environment. With in-depth knowledge of standard office procedures. One who is driven and willing to take new challenges.
EMPLOYMENT HISTORY
Office Administrator/Front Office
Michael Chabowski Technical Services, Dubai December 2015 – August 2020
• Provide support to Managing Director & Managers
• Provide full administrative support to staff at all levels
• Take down Minutes of Meeting (MOM)
• Arrange and coordinate meeting and events
• Ensure smooth and efficient operation of all office equipment
• Manage and coordinate all office maintenance and repairs
• Create, maintain, and enter information into databases
• Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents
• In-charge of receiving incoming mails and courier and dispatching of the same
• Coordinate with insurance brokers for medical reimbursements
• Handle petty cash and replenishment
• Monitor and order required office and pantry supplies including business cards
• Serve as IT Liaison person with company IT Outsourced department
• In-charge of document Controlling, organizing and maintaining of filing system for project-based documents
• In-charge of flight bookings and hotel reservations
• Update company directory
• Prepare voice recording when offices are closed for the Holidays
• Welcome guests and direct them to the specific person accordingly
• Answer and screen all incoming calls, taking and ensuring messages are passed to appropriate person on a timely basis
Front Desk Officer/PA/Admin
Sidra LLC, Dubai January 2014 – Sept. 2015
Front Desk:
• Welcome & assist guests that come for an appointment and inquiry
• Answer incoming calls according to the company standards, routing procedures ina timely and professional manner
• Receive, sort and dispatch incoming couriers and mails
• In-charge of boardroom bookings as per requirement
• Prepare Outgoing couriers
• Supervise Office assistant in keeping all areas clean and tidy at all times HR & Office Administration/PA:
• Provide assistance in managing Group CEO’s calendar in the absence of his Assistant.
• Assist the HR Director in arranging, screening and calling candidates for interviews and meetings
• Personal Assistant to HR & Organization Support Director
• Act as Personal Assistant to Managers whenever required
• Point person in dealing with Manpower agency Consultants in terms of sending presentation assignments, arranging interviews
• In charge of taking minutes of weekly (MOM) meetings, as required
• Maintain petty cash balances, reports and replenishment
• Prepare monthly report for Employee deductions i.e. DU phone bills, Salik & Traffic Fines
• Purchase stationeries, pantry supplies and other office requirements.
• Ensure appropriate paperwork is completed and maintain log for incoming and outgoing courier parcels
• Research and source out suppliers for required office items.
• Ensure adequate supplies of groceries and consumables in pantries.
• Assist with bookings of catering/refreshments for external clients, internalmeetings and training courses.
• In-charge of travel and hotel bookings.
• Arrange enrolments & renewals of health cards for employees.
• Coordinate with PRO on visa application.
• Prepare LPO for office and ticket purchases
• Perform any other duties, as required
Receptionist
Inchcape Shipping Services, Dubai June 2008 – December 2013
• Serve visitors by greeting, welcoming, and directing them appropriately.
• In-charge of boardroom reservations for meetings, trainings.
• Maintain office calendar
• Receive and sort mails for deliveries, prepares official & personal mails for dispatch.
• Set-up and maintain simple files. Enter, update& retrieve information stored in files & database.
• Answer and transfer an average of 500 calls/day, and providing necessary information to callers.
• Prepare outbound couriers for collection
• Assist Finance department in releasing cheques to company suppliers
• Enter data of Etisalat and DEWA monthly bills using DREAM System.
• Ensure knowledge of staff movements in & out of the organization.
• Responsible in checking that Reception Area is clean and well maintained at all times. EDUCATION : BACHELOR OF SCIENCE IN HOTEL & RESTAURANT MANAGEMENT University of Santo Tomas, Manila, Philippines
June 1990- April 1994
TRAININGS AND SEMINARS:
Office & Business Administration Blue Ocean Academy, Dubai January 2020 CERTIFIED
Corporate Compliance &
Ethics Awareness Refresher Inchcape Shipping Services, Dubai November 2012 PowerPoint &
Presentation Skills Training Inchcape Shipping Services, Dubai July 2012 Basic Excel Training Inchcape Shipping, Dubai November 2011 Corporate Compliance
& Ethics Awareness Inchcape Shipping Services, Dubai November 2008 Telephone Skills for Business Knowledge Network, Dubai July 2008
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