Customer Service Sales

LEILA FASHKHAMI

** **** **** ***** 647-***-****

Richmond Hill ON. L4C 4K5 **************@*****.***

CUSTOMER SERVICE ASSOCIATE/CASHIER

Team Player • Results Focused • Client-Oriented •Time Management• Energetic

Organize, problem solver, hardworking and reliable professional with 5+ years of combined work/volunteer experience in customer service, fitness and restaurant industry

PROFILE

Proactively deliver an enhanced customer practice and created a positive “First Impression” by greeting and engaging customers in an informational conversation, and ensuring a positive experience

Successfully recognized and leverage opportunities to expand client's business through cross-selling/value-add opportunities

Operates point of Sales (POS) debit, cash and or credit

Capable to work in a fast-paced environment with attention to detail, good hand-eye co-ordination and able to stand for extended periods

Able to follow Occupational Health and Safety Act guidelines at all times

Self-motivated and optimistic, capable of working under high pressure with great attention to details

Great problem-solving skills and can communicate effectively with customers and team members

RELEVANT SKILLS

SALES / CUSTOMER SERVICE SKILLS

Operated cash registers and performed reception duties

Advised, and answered customers' questions about merchandise and selections

Presented, promoted, and sold products/services using solid sales technique to existing and prospective customers

Performed cost-benefit and needs analysis of existing/potential customers to meet their needs

Established, developed and maintained positive business and customer relationships

GENERAL SKILLS

Diligently restocked work stations and display cases & handled and stored cleaning products

Bag, box or parcel purchases for customers or for shipment or delivery to customers

Unpacked products received by store and count, weigh or sort items

Stocked shelves and display areas and keep stock clean and in order

WORK EXPERIENCE

Cashier and Customer Service Afghan Cuisine Restaurant, Richmond Hill 2013-2019

Fitness Instructor Flemington Health Centre, Toronto 2011-2014

EDUCATION

Bachelor of Science (Biology and Human Anatomy) University of Tehran, Iran

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