Senior Software QA/Business Analyst
Resume:
Deepika Pradeep
IT Business & QA Analyst
linkedin.com/in/deepikapradeep/
******@*****.***
EXPERIENCE
Senior Software QA/Business Analyst- Emirates Airlines, Dubai, UAE JUN 2017 - PRESENT
● Led functional analysis of Oracle eBusiness Suite applications - Writing, updating and maintaining solution, and end user documentation based on business requirements
● Actively involved in researching, consulting, analyzing and evaluating system program needs, consistently orchestrating estimations, process modelling and risk analysis activities.
● Proficient in scrum agile ceremonies including sprint planning, daily standups, sprint retrospectives, sprint demos, story grooming, and release planning.
● Led functional analysis processes for successful delivery of the UAE Value Added Tax (VAT) implementation (Achieving compliance of 53 impacted systems as per UAE VAT regulations thereby evading heavy penalties) under stringent timelines.
● Steered the agile fulfillment of a comprehensive Oracle eBusiness Suite solution roll out, inclusive of HR, Procurement, and Finance - including Transaction Banking interfaces, to Premier Inn Hotels from their private cloud instance
(Business benefit evaluated at 100% cost reduction)
● Mobilized the requirement analysis, test strategy and execution of the Medical Benefits System Replacement (Comprehensive Insurance solution generating several tangible (70M AED) and intangible benefits)
● Prepared Project Analytical reports and presentations for effective management/stakeholder visibility.
● Organized meetings to understand client requirements and resolve client queries.
● Coordinated User Acceptance Tests and remote vendor meetings for requirement gathering and defect triages.
● Mentored junior engineers for identification, classification and logging of appropriate build defects identified.
Software QA Analyst - Emirates Airlines, Dubai, UAE JUN 2013 – MAY 2017
● Coordinated functional documentation and QA processes in the waterfall implementation of the Time Management Application – automation of manual work for staff time exception at 60K entries/month (Business Benefit estimated at up to $900K annually)
● Facilitated UAT exercises at client locations
● Provided support to application performance and security evaluations as per organization standards
● Performed data interface verification and analysis using SQL and BI tools EDUCATION
B.Tech, Computer
Science Engineering –
National Institute of
Technology, Calicut, India
JUL 2006 - MAY 2010
CERTIFICATIONS
Certified Business
Analysis Professional
(CBAP®) – IIBA
AUG 2020 - AUG 2023
SKILLS & TOOLS
JIRA Agile, Confluence
Oracle ERP
Project Management
Requirement Analysis
Vendor Management
Oracle PLSQL
Manual Software Testing
MySQL
Oracle Peoplesoft
UAT Coordination
Selenium
AGILE Framework
HP ALM, HP Quality Center
TestRail
MS Excel Macros, VBA
Network Profiling
Core Java
HTML
Git
Eclipse
Intellij
IBM Query Management
● Delivered the Provident Fund and Pension scheme automation project in collaboration with QA and business teams (Mitigated risk of financial exposure to the effect of 90M AED p.a. due to manual errors)
● Built extensive domain knowledge in HR, Medical, Finance, Airline Ops, Procurement & Logistics verticals.
Software Test Engineer – Infosys, Hyderabad, India JUN 2010 – JUN 2012
● Prepared and executed functional tests for the successful rollout of Oracle HR Peoplesoft applications to the retail client Walmart
● Conducted technical design, program specification and business requirement document reviews based on the functional specifications
● Participated in client status meetings and onsite-offshore interactions
● Provided support to project tracking and monitoring
● Certified application stability and documentation coherence through identification of defects along all stages of project lifecycle Informatica Powercenter ETL
BO Analytics
Jenkins
AppDynamics
Microsoft Office
LANGUAGES
English, Arabic, Hindi,
Malayalam, Tamil, Spanish
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