Employee Relations Manager

Juliana G. Weaver

567-***-**** • **********@*****.*** • www.linkedin.com/in/julianaweaver

SUMMARY

Versatile, results driven HR Professional with Fortune 500 experience supporting up to 18,000 employees in a shared services environment for 20+ locations across the US and Canada. Supports employees across multiple departments including Manufacturing, IT, Finance, Sales, Marketing, and Customer Service. Solid HR Generalist skills include Strategic Planning, Performance Management Onboarding, Staffing, Policies & Procedures, Employment Laws & Regulations, Training & Development, HRIS, and Talent Management. True HR Business Partner to senior management including C-Suite.

EXPERIENCE

HR Senior Lead, Ruggable- Chicago, IL 09/2019 – 03/2020

●Reported up to the COO, supporting 200+ plant employees across multiple departments including Production, Warehouse, and Print Operations.

●Owned and oversaw the recruiting, onboarding and offboarding processes for all hourly and salaried employees.

●Conducted detailed investigations of complex employee relations issues and recommending solutions that were in alignment with the core values of the company.

HR Manager, CohesionIB - Chicago, IL 03/2019 – 09/2019

●Reported up to the CEO, supporting 20 employees across 2 locations in Chicago and India across multiple departments including Sales, IT, Marketing, and Strategic Partnerships for a $1 million IT company.

●Built the entire HR department for a startup IT business of 20 employees.

●Improved all HR processes and programs, and identified and implemented new processes including career development, employee benefits, and bonus program.

●Reviewed and processed payroll and ensured that all HR policies and programs were compliant with the regulatory requirements in each state.

●Lead a project to find the best 401k plan and medical/dental/vision benefits plans.

HR Generalist, Mars, Inc. - Chicago, IL 07/2016 – 03/2019

●Reported up to the Vice President of Human Resources, supporting up to 18,000 employees across 20+ locations throughout the US and Canada across multiple departments including Manufacturing, Finance, Sales, IT, and Marketing for a $39 billion food production company with over 100,000 employees.

●Created and implemented a new I-9 process for all incoming hires across the business resulting in a more efficient process and which lead to being awarded Associate of the Quarter, October 2018.

●Lead a project in reviewing and revising all 1000+ policies and procedures for the business which improved the overall quality of the HR team.

●Formed partnerships across the organization with peers and senior leadership to deliver solid Human Resources services to all employees across US and Canada that helped achieve business objectives.

HR Manager, Omnisure Group LLC - Chicago, IL 07/2015 – 04/2016

●Reported up to the COO, supporting up to 30 employees in Chicago and across multiple departments including all C-level executives for a $10 million financial services company.

●Created Employee Handbook which lead to a more structured onboarding process.

●Slashed company purchasing costs by negotiating and researching pricing and fees with vendors.

●Managed all C-level executive calendars, travel arrangements, meetings, and corporate events.

●Screened all incoming resumes and applications, completed phone screening, scheduled and completed all in-person interviews.

Assistant Team Lead (Team Lead 20 call center rep’s), Computershare - Chicago, IL 04/2010 – 07/2015

●Reported up to the Vice President of Operations, leading a team of 25-30 call center representatives, supporting up to 60 employees in Chicago for a $1.7 billion financial services company with over 15,000 employees.

●Lead a project in completing a more efficient system when tracking quality goals for employees resulting in an increase in quality by 30%.

●Assisted in interviewing of personnel and monitored new hire form completion.

●First point of contact for 25-30 call center representatives, while working on multiple projects including quality reports, follow-ups with shareholders, and analyzing data. Maintained an organized system to ensure all items were completed efficiently.

EDUCATION

MS, Human Resources Management, Keller Graduate School – Chicago IL 12/2014

BA, Communication, Bowling Green State University – Bowling Green, OH. 12/2007

COMPUTER SKILLS

Microsoft Word, Outlook, Excel, PowerPoint; HRIS: PeopleSoft, SAP(CHRIS); Salesforce; CARCO/Cisive; Kronos; Ceridian; E-Verify; Concur; Ultipro; Paycom; Zenefits; Gusto; JazzHR; TSheets; Google Suite

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