Employee Relations Manager
Resume:
LARRY D. SHAW
Clarksville Tennessee
Home: 931-***-****
Mobile: 907-***-****
Email: ************@*****.***
CAREER SUMMARY
Over ten years of experience in Leadership and Management. Skilled in the areas of communications, customer service, and time management. Possess great initiative to complete a task independently or as a valuable team player. Able to work with individuals from diverse backgrounds and cultures. Trained to work under stressful situations. Familiar with EEO, ADA, and OSHA standards. Proficient in Microsoft Word, Excel, Power Point, Outlook and Internet. Possess a Secret Security Clearance. Received numerous awards for outstanding job performance and leadership skills.
WORK EXPERIENCE
SAM’S CLUB Manager 2014- 2017
Directs management team in all Facility operations: ensures asset protection, inventory control, Member service, Member and Associate safety, ensures that all areas of the facility are in compliance with Company policies and procedures: and communicates with members of management and Associates about Facility operations, merchandising and Company direction.
Drives membership and sales growth in a Facility
Drives the financial performance of the Facility
Ensures compliance with Company and legal policies, procedures, and regulations for a Facility
Increase quality Member experience
Upholds the Company Open Door Policy Community Involved
Perform a series of analytical, administrative, coordinating and monitoring duties related to the Purchase Card Program.
Responsible for coordinating and monitoring disputed procurements, billing errors, disputed payments, credits. Audits the development of the program on a daily basis through the review of reports based on data retrieved from the IFCAP program.
Coordinates and monitors the resolution of billing errors, disputed payments, and credits with the card provider and assists cardholders or intercedes, as required.
Develops procedures and systems for establishing, operating, and assessing the effectiveness of the Purchase Card Program and compliance of cardholders, approving officials, alternate approving officials by auditing and reviewing the different aspects of the program.
US ARMY, Fort Campbell, KY
Human Resource Director 2012 - 2014
Responsible for staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
Identify staff vacancies and recruit, interview and select applicants. Plan, direct, train, supervise, and coordinate work activities.
Organize, direct, control and coordinate the personnel, training, and labor relations activities of an organization.
Serve as a link between management and employees by handling and helping resolve work-related problems.
Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
US ARMY, Fort Hood, TX
Operations Director 2010 - 2012
Directed, coordinated, and evaluated the activities of personnel, including support staff, engaged in administering academic institutions, departments or alumni organizations.
Planned, administered, and controlled budgets, maintained financial records, and produced financial reports.
Established operational policies and procedures and made any necessary modifications, based on analysis of operations, demographics, and other research information. US ARMY, Fort Wainwright, AK
Determine approaches and methods necessary to accomplish assignment including scheduling and strategies to meet planned contract award dates.
Analyze and recommend allowable cost, negotiate and participate in preliminary fact finding with contractors, and to recommend the most appropriate type of contract.
Serve as the advisor or if needed as senior price negotiator to contracting teams and acquisition review boards or committees.
Develop and implement computer models of contractor proposals in support of price/cost analysis techniques on major system acquisitions.
Operations Manager 2007 - 2010
Developed instructional materials and products for technology-based redesign of courses.
Taught instructors to use instructional technology or to integrate technology with teaching.
Ensured company compliance with federal and state laws, including reporting requirements.
Evaluated job positions, determining classification, exempt or non-exempt status, and salary.
Planned, developed, evaluated, improved, and communicated methods and techniques for selecting, promoting, compensating, evaluating, and training workers.
Consult with contractor personnel, engineers, cost estimators, administrative and shop personnel to determine that cost decisions are in the best interest of the government.
US ARMY, Fort Wainwright, AK
Training and Development Manager 2005 - 2007
Analyzed training needs to develop new training programs or modify and improve existing programs.
Conducted and arranged for ongoing technical training and personal development classes for staff members.
Planned, developed, and provided training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
Developed and organized training manuals, multimedia visual aids, and other educational materials.
US ARMY, Fort South Jackson, SC
Human Resource Manager 2004 - 2005
Monitored participants and inform them of corrective measures necessary for skill improvement.
Counseled individuals to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations.
Evaluated students' or individuals' abilities, interests, and personality characteristics using tests, records, interviews, or professional sources.
Conferred with management and conduct surveys to identify training needs.
EDUCATION
MBA, Human Resource Management, Trident University, Cypress, CA
Bachelor of Science, Liberal Studies, Excelsior College, Albany, NY
Staff and Facility School, U.S. Army, Fort Bliss, TX
Associate of Science, General Education, Troy State University, Troy, AL
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