Customer Care Data

SAMUEL ODJUVWEDERHIE

Lagos, Nigeria

*******************@*****.*** 080********

PROFILE

I am an ambitious individual with a keen eye for detail and a desire to learn and grow my career. My career objective is to be a competent member of a dynamic and people-oriented workforce where I can make good impact by contributing to the growth of the organization whilst acquiring skills for my personal development.

SKILLS

§ Background in collecting and analyzing financial and non-financial data

§ Excellent knowledge in Microsoft Dynamics 365, Sage 50, MS Word, Excel and PowerPoint

§ Ability to work proactively with little or no supervision

§ Good research and market trends analysis

§ Analytical skills and close attention to detail

§ Good communication and interpersonal skills

§ Professional and able to build strong working relationships. WORK EXPERIENCE

Bank of Industry (BOI) (NYSC) 2019-2020

Risk Assessment Division

§ Responsible for designing and implementation of overall risk management processes which included analyzing the financial impact of a risk occurrence on the company.

§ Assisted in analyzing and monitoring current risks and identifying potential risks within various business units

§ Reviewed risk management process and preparation of insurance budgets

§ Maintained records of insurance policies and claims

§ Built risk awareness amongst staff by providing support and training

§ Discovered customer loans

§ Conducted research on director(s) of new and existing customers. Rainbow Bakery 2018-2019

Inventory/Store Keeper

§ Responsible for planning and supervision of supplies

§ Coordinated stock rotation and maintained inventory control records

§ Assisted in selection, training and supervision of subordinates. Chi-Best Nursery and Primary School (Internship) 2010-2011 Teacher

§ Designed educational activities that promotes physical, social and intellectual growth of pupils.

§ Enhanced learning abilities and good habits

§ Communicated with parents about pupil’s welfare, progress and development

§ Ensured safe learning environment in the classroom

§ Inculcated healthy habits and discipline in the pupils

§ Assisted other teaching staff in implementing daily programs

§ Encouraged pupils to discover their areas of creativity

§ Tutor pupils to solve problems independently

EDUCATION/CERTIFICATION

§ BS.c Economics, Second Class Upper Division (2:1) 2013-2018 Babcock University, Ogun State, Nigeria

§ New Horizons

Microsoft Word, Excel, PowerPoint, Customer Relationship Management, Project Management.

PERSONAL INTERESTS

§ Research

§ Sports

§ Music

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