Customer Details

Dilli Ganesh.P

E –mail: **********@*****.***

Mobile: +91 - 984*******

Career Objective:

To work in a globally competitive environment that will provide me an opportunity to

Enhance my skills for the development of the organization and to do my best in all my future

Endeavors.

Professional snapshot 1:

1.6 years experienced as a senior Customer Service Executive at Teleperformance Global Services Pvt Ltd. at Ambattur from Feb (2019) to till date.

Roles and responsibilities:

PPI payment protection insurance the process focus is ultimately identifying the true customer using our internal evidence

Locating the customer using the details which is given by the customer.

Have to verify the customer products like loan and mortgages and cards(Visa card & Master card)

Then need to send a letter to the customer whether the customer has PPI or not.

Another aim of the process is to protect the customer information so we will share the product which has ppi and the date of charge.

Achievements:

Best Performer Award Six month in a Row

100% Attendance in five consecutive month

Client Appreciations Award for 100% Quality in one year

Professional snapshot 2:

4 years Experienced as a Data Loading Analyst in FirstSource Ltd, Chennai.

Domain : Healthcare (Non – voice process)

Process: Provider Enrollment

Job Nature:

Nature of Job is Analyze the Full Abstract Documents of Provider’s Details (like Provider’s Address, Specialty, Contracts, Agreement details, Products (Commercial, Secure Horizon, Lines of Business, Claim details) and load all the details in our database called as. NDB-NICE.

We are worked two types of process like Capturing providers details NDB and Capturing providers details NICE.

NDB: here, I have to create a unique Mpin with Providers mandatory details.

NICE: here, I would capture the same information which is previously updated in NDB for Claim purpose.

Achievements:

Meeting the Quality Nine Months Row from 2017 Jan to December

One of my best Achievements,

Hall of Fame (Three Months in Row)

All Rounder (Production & Quality)

100% Attendance and Production on every Month

Strengths:

Highly dedicated hard and efficient worker.

Effective and resourceful problem solver.

Able to work in group as well as individual.

Good oral and written communication skills.

Proven ability to reach goals.

Academic Profile

Completed B.SC Computer science in Gurunanak College Velacherry at Percentage of 67% (2011 to 2014).

Completed 12th standard in Government Boys Higher Secondary Schoolat Chennai Percentage of 58.5% (2011).

Completed 10th standard in Government Boys Higher Secondary School at Chennai Percentage of 66% (2009).

Personal Details:

Name : P.Dilli Ganesh

Father’s name : G. Panneerselvam

Address : No: 78,8th cross periyar street Tambarm Sanatorium

Chennai -47

Gender : Male

Date of Birth : 10.10.1993

Nationality : Indian

Marital Status : Single

Linguistic Proficiency : English (read, write, speak)

Tamil (read, write, speak)

Hobbies : Playing cricket, Listening music, watching football

Place : Chennai Signature

Date :

(P. Dilliganesh)

Contact this candidate