Social Media Customer Service
Resume:
MAVIS NYAMAYARO
************@*****.***
Birch Acres Ext. 03 (Kempton Park)
OBJECTIVE
A Strongly focused and knowledgeable individual seeking a rewarding Entry Level Media and Cultural Studies position at a respected organization, which provides me the opportunity to improve my skills and knowledge to grow along with the organization’s objectives.
EXPERIENCE
Econet Wireless Private Limited
Customer Service Representative
Engaged in customer service assistance activities
Assisted with social media posting creation, including blog management using content management system
Developed creative content for new campaigns and ongoing testing
Provided support for development and launch of brand websites and mobile enhancements
Collaborated with marketing managers and internal graphic design team to construct and update digital pages
Researched and explored Econet competitors in the digital space to obtain information for projects and references
Assisted in the construction of marketing and coordinating communications between different work groups across multiple lines of business
EDUCATION
Waddilove High School
Advanced Level Certificate(ZIMSEC)
Great Zimbabwe University
Bachelor of Art(Hons) Media and Cultural Studies
Degree class:2.1
SKILLS
Leardership Team player Adaptibility Article writing Active listening Great communicator Willingness to learn Attention to details Public speaking, presenting and broadcasting Proficient with Microsoft office suite( Word, MS Word, Outlook, Excel and PowerPoint) ACHIEVEMENTS & AWARDS
Drama president-Waddilove High School
School head girl-Waddilove High School
Attended a Workshop Media house code of conduct-Voluntary Media Council of ZIMBABWE, VMCZ(2016) Attended a Workshop on Media Dracolian laws such as Access of information and Protection privacy, MISA-Zimbabwe(2016) REFERENCE
Mr Munyoro - "Waddilove High School "
School Principal
Mr Simon Muzenda - "Great Zimbabwe University "
Chairperson of the Department(School of Art and Humanities) ****@***.**.**
039-26665/039-252720
Mrs Chido Kuzanga - "Econet Wireless Private Limited" Supervisor
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