Customer Manager
Resume:
Arjay Lamadora Dela Cruz
Blk.** Lot ** Villa Cuana Ph.3 Sandoval Ave.
Brgy.Pinagbuhatan Pasig, City
Mobile No.: (63-921*******
Email Add: *****************@*****.***
Objectives:
To be able to use my abilities and render a high level of performance in a company with defined work ethics and be one of competent and dynamic professionals.
EMPLOYMENT HISTORY
Position: Shift Leader
Company: Swirly Goodness Philippines Inc. (PINKBERRY)
Address: Paranaque City Philippines
Date: July 2018 – March 2020
Reason for Leaving: Resigned
Job Description / Duties and Responsibilities:
Service Leadership
Leading The Customer Experience
Leading Tasks And The Business
Experience Recovery
Answer Phone Calls
Make An Ordering
Organize The Files
Make a Report
Scheduling
Position: Team Member
Company: Swirly Goodness Philippines Inc. (PINKBERRY)
Address: Paranaque City Philippines
Date: October 2016 – July 2018
Job Description / Duties and Responsibilities:
Responsible to Guide the Customer How’s to Pinkberry
Responsible to get a Order of The Customer in front and telephone
Responsible to Cut a Fresh Fruit Every Day
Responsible to Make a Yogurt
Responsible to get a payment of the Customer
Responsible to satisfy the customer needs.
Responsible to Cater the Customer
Responsible to inspect the new delivery of the product of the store
Position: Restaurant Team Member / Cashier / Allstar
Company: Topspot Multi-Purpose Cooperative (Kentucky Fried Chicken)
Address: Quezon City, Manila Philippines
Date: July 2012 – October 2016
Reason for Leaving: Resigned
Jobs Description / Duties and Responsibilities
Responsible to get the order of the customer
Responsible to Assembles the order of the customer
Responsible to Call the product of the customer to kitchen properly
Responsible to get the payment of the customer
Responsible to buzzing the table
Responsible to Clean the Area we assign
Responsible to train a new restaurant team member
TRAINING AND SEMINAR ATTENDED
Training Center: Pasig Livelihood Training Center
Duration: April 1, 2014 to June 13, 2014
Address: Pasig City, Manila Philippines
Title: Bread/Pastry Production
Certification and Awards
Store Trainer (Pinkberry)
Swirler Of The Quarter 2 and 3 2017 (Pinkberry)
Best Counter (KFC)
CMS Achiever Certificate (KFC)
GES Achiever Certificate (KFC)
All Star Certificate (KFC)
EDUCATIONAL BACKGROUND
2010 – 2012 Asian Institute of Computer Studies
(Vocational Computer Science – Graduate)
2005 – 2009 Star of Hope Christian School
1999 – 2005 Marick Elementary School
SPECIAL SKILLS / INTEREST
Skilled to make a customer satisfaction / happy
Skilled in computer literate like MS Word, MS Excel
Well-versed in oral and written English and Filipino
PERSONAL INFORMATION
Age : 27 years old
Birth Date : May 15, 1993
Gender : Male
Height : 5’6 ft.
Weight : 53kg
Civil Status : Single
Religion : Roman Catholic
Nationality : Filipino
CHARACTER REFERENCES
Mirasol Frondoza
General Manager
Pinkberry Philippines Inc.
Mobile No.: (63-998*******
I hereby certify that the above given information are true and correct to best of my knowledge.
Arjay Lamadora Dela Cruz
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