Customer Care Manager

Curriculum vitae of

Abegail Mtolo

Personal details

Surname : Mtolo

First Names : Abegail Tholeka

Address :R37 SUB 35

Kwadabeka

3610

Cell Number : 082*******

Email address : ********@*****.***

Date of Birth : 29 July 1979

Identity Number : 790**********

Nationality : South African

Home Language : Zulu

Other Languages : English and Xhosa

Criminal Offence : None

Health : Physically fit

Educational qualifications

Secondary School : Wyebank Secondary School

Highest Grade Passed : Grade 11

Year : 1996

Tertiary education

Name of Institution : CIDA

Course : Handling difficult customers

Year Obtained : 2007

Subjects : Telephone Etiquette

Customer Care

Filing

Problem solving

Beginners Microsoft

EMPLOYMENT DETAILS

Name of Company : Something Fishy

Position Held : Manager and Cashier

(2000-2002)

Name of Company : Comit Technologies/ Vodacom Public Phones

Position Held : Reception, Sales, Customer Care

(2003-2005)

Name of Company : Ignition (Elite Mobile)

Position Held : Admin Clerk

(2005-Current)

Reference

Leonie Kinsey(Something Fishy)-HR

Tel number: 064*******

Lydia Jonson(Ignition Group)-Dept Supervisor (current)

Tel number: 072*******

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