Suyen Marrero (PMI)
***** ***** **** ****, ******* FL 32825 Mobile: 321-***-**** ************@*****.***
A highly talented and accomplished Professional with skills and experience in Project Management and Client Services.
SUMMARY OF QUALIFICATIONS
Overall Project Management in highly Themed Environment, Telecommunication and Construction.
Able to work well with clients (internal and external), to resolve issues, perform planning, and ensure satisfaction.
Excellent communication and motivation skills. Strong management, analytical and interpersonal skills.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical issues and consistently create solutions to meet both Architectural and Network needs.
Bilingual in Spanish, both oral and written.
PROFESSIONAL EXPERIENCE
Universal Creative, Orlando FL 10/2017- Present
Assistant Project Manager
Manage the coordination between our MEP and R/S (Ride and Show) interface as it pertains to our MCC rooms, equipment layout and maintain the specs required by the vendor and code compliance. Identify discrepancies between design intent and construction drawings. Participate in on-going meetings with management, consultants and vendors to ensure that critical milestone issues are being addressed.
Actively participate in the development and update of an integrated master schedule for the project and work to identify approaching risks and opportunities associated with critical path method analysis.
Manage and maintain RFI (Request for Information) log between the GC, A&E and Universal.
Track and maintain the ICR (Internal Change Request) log as it pertain to change orders within the project.
Manage all transformer needs and locations to serve the needs of the project while maintaining the integrity of our guest view.
Engage in creative development reviews in the areas of project management, leadership, finance, accounting and business administration. Assess progress to design and review periodically with stakeholders. Share insights and recommendations with Facility Team, Project Engineer (A&E) and Creative team.
Manage and maintain the Facility Input Issues Log and work in alignment with all RI’s (Responsible Individuals- Facility/Ride+Show/OPS (Operations)/PW (ParkWide)/MEP (Mechanical, Electrical and Plumbing)/etc) to ensure that these items are being addressed with the JV Partner /LDI/IDF (Joint Venture Partner, Chinese Local Design Firm and International Design Firm) in order to guarantee the design integrity for both creative and facility remain intact.
Develop the layout to satisfy the internal and external client needs for placement of all DAS (Distributed Antenna System) and WAPs (Wireless Access Points) within the land in order to maintain the best creative intent, while still meeting the requirements of the design and engineering team. Maintain alignment with China Tower and the Network team to ensure that all needs are being met.
Manage the needs for the PSER/EER placement and equipment needs, coordinating with PW/AV/CM/SV/E/SL+TL (Park-Wide Network, Audio Visual, Communication, Surveillance, Electrical, Show and Themed Lighting team members) internal and external, as it pertains to Chinese code while safeguarding the Universal requirements.
Coordinate and interface with JV Partner/LDI/IDF design staff and project management to maintain integrity of project priorities, schedule and budget.
Facility Coordinator 07/2016-10/2017
Coordinates with other department coordinators as required to ensure full information integration within the entire project team and reviews all project status data as received from the Responsible Individuals (RIs) in order to report status updates to Project Management on an on-going basis.
Work in alignment with Finance to ensure accurate commitment of project expenditures in order to administer invoices and payments according to contractual obligations. Review detailed invoices with RI and ensure timely and accurate processing.
Converted Facility Input reporting to SmartSheet in order to improve the efficiency and accuracy of the project documentation process which is critical. Maintain an open line of communication with our LDI and IDF and request updated lay-outs to ensure that UO red-lines and calculations are being addressed and captured in the drawings moving forward.
Manage and track the projects overall GFA (Gross Floor Area), Function number allocation and ensure the program requirements are met, but not exceed without justification and/or approval. Cross-reference calculations by administering BlueBeam area take-offs to ensure alignment (if there’s a variance, ample detailed justification must be provided by IDF).
Track and manage the Deliverable Log and Bluebeam Comment Log with UD, JV, LDI and IDF. Align with RI’s to circle back with pertinent disciplines to capture the call-outs and ensure that the plans are being addressed and modified in a timely manner prior to next milestone.
Coordinate and align the projects overall Agenda’s for Bluebeam Reviews, MEP meetings and any A&E issues as they arise.
Assist with any FOH/BOH (Front of House/Back of House) Theme Park tours access with internal and external team members in order to gain better understanding of engineering design solutions, theming and requirements.
Initiates and manages various action items or processes. This includes, but is not limited to Document Controls, A&E, General Contractor and any tier Sub Contractor Meeting Minutes, Request for Information (RFIs), Notices, Transmittals, Correspondence, and/or Spreadsheets.
Partner with RI’s and communicate with contractors, vendors and consultants, as needed to provide scope amendments, cost impacts and schedule changes to facilitate the ICRs internally. Prepare the ICR form, A3 document and illustrations needed and any additional pertinent documents in order to proceed for approval.
Responsible for identifying ways to improve the efficiency and accuracy of the project documentation process which is critical to maintenance of overall project schedule.
Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
Arrange all travel (hotel and transportation for consultants) requirements both Domestic and International. Create working agendas for workshops and focus groups.
ECO Construction and Maintenance, Lake Mary, FL 08/2014-07/2016
Project Controls Manager
Responsible for overseeing all stages of deployments for the Telecom division (UPS, Generators, HVAC and site maintenance) interactions with the GCs and subcontractors and serve as a liaison between the general contractors and the client. Worked closely with the Client and Project Management team to ensure accurate design and construction throughout the site developments.
Asses all personnel and evaluate the business current platform as well as all Clients and Contracts currently active for the Operations, Construction and Telecom Divisions.
Revamp the company to that of a corporate structure by realigning all Clients with trained and specialized coordinators and introduce Lead Coordinators to ECO, which were ultimately responsible for the communication with the Clients and overall profitability of the projects assigned, as well as ensure that all deadlines were being met.
Organize the Telecom division by clients (Crown Castle, Level3, American Towers, T-Mobile and AT&T) with dedicated Project Coordinators and Project Managers and implement a management tracker for all projects currently underway with timelines, scope of work, purchase orders, etc. and in turn ease the overall day to day interactions with the contractors on site. This creates a sense of ownership and most of all accountability for both the coordinators and the contractors.
Perform financial management and cost control reporting month to month.
Peak Power Services, Tampa, FL 07/2010- 03/2014
Project Controls Manager
Oversee all Financial Operations for AT&T, Verizon, T-Mobile, Sprint, General Dynamics, MasTec and USCellular.
Manage all stages of Battery Upgrades, Power Plant Swap-Outs and minor 2nd Carrier LTE modifications. Account for any budget shortfalls and meet with the PMs on a weekly basis to identify projects in jeopardy.
Manage all deployment stages for LTE new build and modifications. Interact with the Site Managers and serve as a liaison between the field, executive project team and the client. Worked closely with the site engineers and construction management team to ensure build-outs were on schedule and on budget throughout the site developments.
Coach and train all personnel on the POR reporting tools to ensure a successful partnership with the Project Managers on-site and ensure we are performing to the standards of the customer. Delivering timely Close-Outs and invoicing. Ensuring that all of the Purchase Orders received are being logged, tracked and performed to the highest standards per our clients expectations as well as capture Changes Orders as needed.
Lead the Project Coordinators team from all aspects of the wireless project build (LTE, UMTS, NSB, Power Plant and/ or Degrows), close-outs and financial tracking.
Create and organize a Close-Out Reports and Dashboards to assist the PMs with a quick glance as to where they stand with the customers required documentation and timeline. This ensures we have a successful build plan.
Assist in the quarterly Budget Presentations for the Corp Executive Meeting for all wireless customers. Coordinate with CFO to ensure all Accounts are properly captured and prepared for Financial Overview.
Decipher PIM testing for LTE projects and submit for close-out review to AT&T. Assist with overall DAS BOMs build-outs and close-outs for all Florida based projects.
Nsoro, MasTec LLC, Maitland, FL 10/2007- 06/2010
Project Controls Lead
Managed the UMTS 1st through 4th carrier modification deployments throughout Florida for AT&T.
Coach and Train all new hires for UMTS on Oracle, Sitera, NORAD and reporting tools to ensure a successful partnership. Lead the UMTS Project Coordinators for the 1st through 4th Carrier management tracking for the 2007-2010 Build Plan from AT&T.
Main point of contact for all New Site Builds w/AT&T’s real-estate team and Site Acquisitions and provide the BOMs (Build Order or Magnitude) for all TurnKey projects with Powerwave and Andrews. Handling all correspondence between general contractor, owner, architect, and subcontractors job requirements.
Perform financial management and cost control reporting for projects and assist with MasTec’s financial acquisition with Nsoro to ensure all project budgets were properly allocated and accounted for. Main point of contact throughout reconciliation of legacy projects to bring to a close as needed. Site audits for quality build and ensure accurate Site Surveys in order to asses proper Site Modifications as needed.
Lead the financial reconciliation meeting with the AT&T Implementation group in 2007-2008 and financially account for all funds and project completions.
Mycom North America, Orlando, FL 11/2005- 05/2007
Project Coordinator
Decipher data from all of our RSS Division pertaining to Revenue and Cost, reported by our Project Managers.
Assist with Site Surveys as it pertains to UMTS Site Preps prior to deployments.
Assist with Purcell cabinet build-out prior to site deployment for integrations. Assist field techs as needed with site surveys and proposal submittals and project close-out documentation.
Maintain Project trackers for all worked performed throughout the US and ensure all funds are captured.
KBHome LLC, Charlotte, NC 10/2003-02/2005
Administrator
Review and analyze Sales Agents conversion rates to insure quotas are being met.
Maintain an open line of communication with all Sales Associates and Loan Counselors to assist w/any office requests they may have. i.e. (order office supplies, print plans, organize blue prints prior to community launch).
Assist with invoice coding for the Sales, Construction, Marketing Dept. and KB Mortgage.
Finalize all Sales Agreements with the new KB Homes terms and conditions. Assist with Closings with Bilingual customers.
Convergys Corp., Tamarac, FL 03/1999-02/2003
Team Leader
Organize and implement all processes in the Collection and Retention/CMT team.
Maintain production stats and over exceed the clients’ expectations.
Manage the Welcome Team and carry out the day to day reports with accuracy and maintain communication with the client, mainly the Fraud and Marketing Dept. Periodically travel to Puerto Rico and Memphis, Tennessee for hands on training in the Fraud process and procedures.
Establish a line of communication with all team personnel to ensure the department standards are being met.
EDUCATION
Art Institute, Fort Lauderdale, FL 1998-1999
Keiser College, Fort Lauderdale, FL 1997-1998
COMPUTER SKILLS
Microsoft Office Suite, NORAD, Oracle, Swift Vault, NSITE, Sitera, Bluebeam, Photoshop, CAD (intermediate) Quickbase