Business Analyst

JARED RUSSELL

**** ****** ****** ***.**** Houston, TX 77058

832-***-**** *********@*****.***

OBJECTIVE

My goal is to become part of a strong, well established company that I can utilize my skills and knowledge with the potential for advancement and growth from within.

SKILLS

EDI (850, 856, 810, 834, 837, 820, 824, 864, 875, 880, 812, 278, 997,999) • EDI Mapping • HIPAA • XML • SFTP • eCommerce • Logistics • Retail • Healthcare • JDE World • JDE One World • JDE Enterprise • SAP • ADP • Acorde • Service Manager •Enterprise Enabler • Oracle • SharePoint • TFS • Showcase Query • SQL Server •OneNote • Compliance Testing • Project Management •Microsoft Office • Windows OS • Written and Verbal Communication • Problem Solving• Third Party Communication • Cyclone • EBI Dashboard •Crystal Reports • iView • Service Now • Selerix • Microsoft SQL Server • Test Cases • Requirements Gathering • JavaScript • User Acceptance Testing • User Interface (UI) • Driving • Commercial Driving • Delivery Driver Experience• Customer Service • Application Development • Visio • Business Analysis • Scripting • Business Requirements • TFS • Data Warehouse • Web Services

EMPLOYMENT HISTORY

IT Business Analyst

HealthHelp - Houston, TX

January 2020 to July 2020

•Supports and partners with business stakeholder to ensure alignment of systems with business objectives

•Performs data validation to ensure accuracy and appropriateness of operational activities related to existing business processes or new implementation projects

•Defines application problem by conferring with internal and external clients; evaluating procedures and processes

•Write business requirements, use cases, and test cases for new program or changes to existing application to support business objective

•Perform exploratory/opportunistic data analysis to identify trends, patterns, correlations, and translate the data to written, actionable business recommendations in a clear and compelling manner

•Maintains thorough and concise documentation for tracking of all Programs, Clinical Ops, Client Services, Operations Change Control request forms or issues for SOX Compliance purposes.

•Takes responsibility for analyzing and documenting resource requirements for assigned scope of responsibilities.

•Leads knowledge capture, process, and information management within the scope of responsibilities.

EDI Specialist

First Financial Group of America - Houston, TX

April 2014 to November 2019

● Ensures EDI adheres to client/vendors and all regulatory requirements

● Plans, implements and supports customer interfaces timely and accurately

● Resolves problems, answers customer questions, identifies patterns or trends with problems

● Creates modifications to EDI process to ensure problems or patterns are not repeated

● Recommends prompt effective solutions based on functional specifications

● Tests, analyzes and maintains electronic data interchange systems

● Facilitates Payroll import files

● Designs and develops day-to-day EDI process functions under time sensitive deadlines

● Analyzes Payroll import files to ensure optimum enrollment efficiency

● Serves as Technical Subject Matter expert regarding EDI transactions

● Creates, reviews and processes Payroll import files

● Creates and tests implementation of HIPAA transaction sets

● Interfaces with internal/external customers to ensure implementation of EDI & Payroll import files

● Interfaces with Systems Merger to ensure timely accurate implementation EDI & Payroll import files

● Works closely with benefit management system architects to test, create or modify EDI systems

● Processes and observes incoming, sensitive confidential data sets

● Tests and organizes implementations of the EDI process

● Evaluates current execution to make suggestions for EDI or system upgrades

● Develops; coordinates and implements the (EDI) specifications and systems

● Accountable for EDI-related development/techniques are managed and effectively implemented

Business Analyst

RR Donnelley - Houston, TX

June 2013 to March 2014

● Provide support to users on manufacturing and user interface systems.

● Act as liaison between users and corporate IT resources.

● Perform research and analysis to improve system utilization.

● Lead projects to improve system utilization.

● Prevent or eliminate reoccurring problems.

● Advance manufacturing site IT interests during project implementation.

● Develop testing plans.

● Test software implementations.

● Gather project requirements from an IT perspective.

● Write reports to meet business needs in Crystal Reports.

● Assist in testing B2B, EDI signals

Business Analyst - eCommerce

Weatherford - Houston, TX

January 2012 to April 2013

● Analyze eCommerce project requirements, prepare specification documents, prepare and execute test plans for transactions, working with other members of the EDI/XML team and trading partners to ensure requirements and specifications are satisfied; assist in reviewing of EE development and test plans prior to implementation to production.

● Create and maintain thorough, up-to-date, functional systems documentation for any and all customization and maintenance actions taken.

● Work directly with JDE and SAP Development and other JDE and SAP teams as project requires; assisting with project management/leading as requested.

● Provide ongoing Production Support for all e-Commerce processing, supporting operations and Invoice Resolution teams, including researching and resolving technical issues, documenting problems and resolutions following department guidelines and procedures, including, but not limited to, Issue Logs, Server Logs, Team Foundation Server (TFS), etc.

● Setup and modify e-Commerce tables as needed for testing and project go-lives.

● Responsible for maintaining and controlling project activities using department procedures and guidelines for promoting updates using the Team Foundation Server (TFS).

● Support end-user requests in the completion of queries (Showcase, SQL, iSeries, etc.), file downloads, and file maintenance as needed.

EDI Analyst

DI Central - Houston, TX

October 2005 to October 2011

● Analyze science, engineering, business and all other data processing problems for application to electronic data processing systems.

● Interface with customers to define and obtain functional requirements.

● Investigate to ensure the products meet customer's expectations.

● Interface with engineers and customer support staff on a daily basis to ensure smooth service activation and transition for signed up customers.

● Ensure EDI-related products and procedures are maintained and properly executed, including development, change requests and enterprise integration projects.

● Develop, coordinate, implement and communicate DICentral's product’s Internet based strategies and applications with to developers and initiatives for legacy Electronic Data Interchange systems.

● Manage AS2 servers to ensure data flow is constantly executed.

● Export and Import AS2 certificates and perform communication tests for validity.

Education

Devry University - Irving, TX

May 2002 - April 2003

Some College - Two Semesters

GPA – 3.83

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