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Customer Service Aviation

Location:
Sussex, NJ
Salary:
65,000
Posted:
September 02, 2020

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Resume:

Trained in all aspects of private aviation, including FAR 91 and FAR 135 flights. Operated on multiple types of aircraft, particularly Dassault Falcon Jets and Gulfstreams. Highly intuitive when providing service – knows when to engage and when to provide “silent service.” Background includes over 5 years of customer service, the first three in culinary – gaining knowledge in proper food prep technique, comprehending and providing alternatives for dietary restrictions/allergies, and specialty in wine pairings – and the past 2 years in corporate aviation as a charter and contract flight attendant. Also have experience with creating invoices, utilizing Concur and Excel for expense reports, and well versed in Microsoft Word and PowerPoint having written and presented two theses for my major and double minor in college.

OCTOBER 2018 – CURRENTLY

Corporate Charter Flight Attendant I Dumont Group

Have been fortunate to establish a career within a bustling charter company, working on their fleet of Falcon 2000s and GIV’s. Experience with inflight food preparation, cooking and plating, safety procedures, and of course, luxurious comfort – be it days for prep or mere hours to prepare. Always strive for professionalism and excellence.

OCTOBER 8 – 9, 2019

FAR 91 Contract Flight Attendant I Comcast

Was fortunate to contract on their Global Express for back-to-back day trips – provide an experience of safety, comfort and excellence by serving multiple meals per leg and catering to the needs of the passengers.

JULY 2019

FAR 91 Corporate Contract I Allen Co.

Had the pleasure to cater to and work on this company’s G550 – Assisted in providing multiple buffet style meals to the destination and then attained, prepared and made multiple buffet style meals on the return trip.

Payton

Wagmeister

HOME: HOBOKEN, NJ

CELL: [551] – 404 – 8253

EMAIL: *******@*****.***

PROFESSIONAL SUMMARY

SKILLS

Ø Excellent multitasking skills

Ø Works well as crewmember

Ø Customer service background

Ø Great attention to detail

Ø Phenomenal communication skills

Ø Works well under pressure

Ø Takes initiative

Ø Aviation culinary experience

WORK HISTORY

AUGUST – OCTOBER 2018

Contract Charter Flight Attendant for Jet Smarter I Jet Edge Contracted for their Jet Smarter operations – had the opportunity to interact with and provide a luxurious experience for first time and seasoned passengers. AUGUST 2017 – AUGUST 2018

Server I Urban Table

Served at a high end, modern eatery, Urban Table in Morristown, NJ – specializing in wine pairings. Was lucky enough to have a head chef to instruct us on how each meal is prepared, ingredients used and any possible dietary concerns pertaining to each dish. JULY 2017

Voluntarily Assisted in Pre/Post Flight Setup I Sony Aviation + Becton Dickinson Observed and assisted in pre and post flight procedures within two aviation operations – cleaned and prepped the planes by restocking, taking note of low commissary, filling out paperwork, etc. SEPTEMBER 2013 – MAY 2017

Elizabethtown College I Elizabethtown, PA

Graduated with a degree in Bachelor of the Arts with a Religious Studies Major and Psychology and Peace and Conflict Studies Minor. Valued and respected the academic opportunity to learn about religions from a scholarly and unbiased perspective – this knowledge has assisted in understanding those with varied viewpoints and working with individuals from different backgrounds. Ø Deans List – Fall & Spring of 2016 + Fall & Spring of 2017 Ø All American Academic Award – Spring 2017

TRAINING

Da Vinci Inflight Institute I September 2018

Learned how to properly handle, prep and cook for inflight meals, as well as plating and a variety of place setting options.

AirCare FACTS Training I 2017, 18 & 19

Ø Corporate Specific Inflight Service Training

Ø AirCare General Inflight Medical: BBP, CPR,

AED and First Aid training

EDUCATION



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